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Are web 2.0 customers as cheery as web 1.0 customers?
by the source | October 18, 2006 at 07:30 am
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As businesses went online in the late 1990's so did customer support. This was new and it was certainly met with some hostility. Here are some MP3's of those hostilities. Love to hear more customer support stories from those on the front line then and now.
Dislaimer: The audio files that accompany this post are apparently from the original Afternic.com (circa 1999, 2000) prior to its acquisition by Register.com in 2000. These files have nothing to do with the current version of Afternic.com; they just happen to share the same name.
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