ntlc23

Did you read the article? I don't see any reason to believe she "got what she deserved" or didn't "check her attitude." According to her she was dealt with in a very overbearing and threatening manner and complied with orders that were at LEAST "a little ridiculous" (ordered to apologize, clean up the spill). 

You might subjectively infer that she is lying about accidentally spilling because she was nervous. But such a conclusion wouldn't be founded on the info contained in the article. It would speak to your biases.

I agree with you that security regulations are mandatory and to be complied with. But I don't believe that the existence of regulations gives TSA officials (a government functionary) carte blanche to humiliate and demand servileness from their customers (citizens). We all need to reflect on whether the specter of terrorism automatically requires pinning facist badges to the fabric of our society.

  

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