crm strategy-Google purchase YouTube

For many organizations, CRM is an easy concept, but a hard reality. As the market consolidates, many people think that CRM is dead – or at least on life support. This blog looks at the current and future state of the market, with CRM articles focusing on what CRM really is – and isn’t – and what it’s going to look like in the future. What wait for us with this novelty of the amaizing purchase of the YouTube for the Google?