Heathrow Terminal 5 song is web hit

Tim Soong turned to satire after BA managed to wreck his wedding plans by losing his luggage, leaving he and his best man, Andy Baynes, without their suits. His fiancée, Sokha Nhim, was also left minus her dress.

The 29-year-old decided to take revenge by filming a covert video in Terminal 5 after claiming the airline denied him compensation.

He and Mr Baynes, 31, join a group of bored-looking schoolchildren poking fun at the travails of British Airways £4.3 billion new home at Heathrow with its delayed flights, long queues and faulty lifts.

The video they made about the airline has become a runaway success on the video-sharing website YouTube and the song, which is likely to be released as a single, is getting repeated plays on London radio stations.

Mr Soong pulls no punches in his lyrics: “The news ain’t good. I’m stuck in a queue. After 15 hours, it still hasn’t moved. They lost all my bags. They lost my wife too.

“I asked an official what’s going on but she didn’t seem to know exactly what’s wrong - something about robots and a luggage machine.

“And did I know this building was opened by the Queen?

“Well that’s really interesting but I should be on holiday in Italy - Vespas, ciao and fettucine.

“I’m surrounded by airport insanity.”