NP Rank:
Nurses to be rated on how smiley they are
Well a smile is great but getting a 'drip' in a vein well and with as little pain as possible will do - smile or not.
Nurses are to be scored on how compassionate they are towards patients as part of a government plan to improve quality in the NHS to be unveiled in the runup to the 60th anniversary of the health service next month, the Guardian can reveal.
The health secretary, Alan Johnson, wants the performance of every nursing team in every ward across England to be measured, with the results published on an official website.
He believes putting a smile on the face of nurses and encouraging empathetic care is as important to recovery as the skill of doctors in the operating theatre. The proposal is to be announced in Manchester today at the annual conference of the NHS Confederation, the organisation representing NHS managers and trusts.
In an interview with the Guardian, Johnson said it was the first of several initiatives that will emerge from a review of the NHS that the prime minister commissioned from Lord Darzi, the cancer surgeon and health minister. Darzi's conclusions are due to be published a few days before the anniversary on July 5.
The compassion index will be compiled by health regulators using surveys of patients' views while in hospital, including feedback about the attitude of staff. It will also measure standards of nutritional care, minimisation of pain, hand-washing, and safety on the wards



Most RecentMost Recommended Comments (3)
at 16:57 on June 17th, 2008
Hmmm...I don't think compassion can be enforced. Whenever I get a forced smile at restaurants I always find it more creepy than heartwarming.
at 18:15 on June 17th, 2008
LotusFlower, I like this story. It's good stuff. Compassion index? More likely to encouraged forced compassion rather than heart-felt emotions.
at 08:10 on June 18th, 2008
As we all know, " SMILE" is a therapeutic remedy to cure illness. Smiling somehow, excercises nerves and unrelaxed muscles too. So when you smile, you cause other people smile and help them release thier stress and somehow, ease some pains and boredome of patients who have spent days or even months in the medical wards..
Studies shows that people practice smiling despite their problems gained wellness..^^