Welfare To Work UK Advisors Out Of Work And Need A Job

by Art de Rivers | April 4, 2009 at 01:25 pm
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Managing Being a Welfare To Work Advisor Questionmark

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NEW TO STORY UPDATE 6th April 2009

See BBC Radio Five Live Investigation on Welfare to Work Providers Podcast by Donal Macintyre 

Cee Mac ( the website's gone down but cached material is available- see later ) is  a company that contracted with the Dept Of Work and Pensions UK to create provision to help the disabled and out of work obtain work and Cee Mac appear to have gone out of business suddenly .

There are certainly concerns amongst Mental Health Users too more broadly  about the UK Government's new roll out of trying to push people into work . Cee Mac represents one amongst many providers of routes to work - but is this new "Welfare to Work" drive in the UK working ? 

It appears poorly handled in all sorts of ways .

But lets see what "Daniel" says on Indusdelta.co.uk - a firm providing information services to the welfare to work industry  

Cee-Mac in administration by Daniel on 23 Mar, 2009 

Northampton-based provider Cee-Mac have gone into administration today and made all staff redundant. Cee-Mac hold a number of LSC contracts, but their main DWP contract is the Norfolk ESF prime contract from last year's bid round.

There are some complexities to the story, though. It appears that the DWP contract has been transferred by the DWP from the company in administration, CeeMac Projects (UK) Ltd, to its still-solvent parent company, CeeMac Ltd. This means that the contract is theoretically still live.

Since the parent company is a holding company only, the contract would now belong to a company with no delivery staff, no previous contracts delivery, and the same managers who led the previous company into administration with debts of hundreds of thousands of pounds owed to the LSC. It also appears to ignore TUPE obligations that come with the contract transfer.

I'll update this story as more comes in, but feel free to comment or get in touch if you have more information.

A Cee Mac ex employee also says :

by Stuart Norey on 24 Mar, 2009

Up until today, I was employed at CeeMac in position of Business Development Manager and actually wrote the DWP tender - I hasten to add that I was in no way involved in delivery and am not one of the management team mentioned!

The company did owe the LSC a large amount of money following a £600k + payment made to the company but never earned. They also had several hundred Train to Gain learners on their books for whom they had again been paid but not put the capacity in place to deliver to.

It was this financial position and failure to build capacity, combined with a grade 4 Ofsted inspection, that tipped the company over the edge.

The information becomes more pointed  :

Seems they set the entire thing up - I am also aware that they purchased a company car (used by a member of staff they were taking with them) from the failing company in advance of deciding, out of the blue, to go into administration. They must also have copied all the DWP client info from their server and moved the files etc.

All this happened while the MD was telling staff he was working hard to save the company!  He simply turned up on Monday, made everyone redundant, then drove to his new offices a few miles away to work on the DWP contract... the other director actually turned up in a new car to shut the company down!

Broader  concerns :

UserWatch in Birmingham was contacted by an ex mental health User who was forced to look for work and claimed "Work Directions" in Birmingham  (another DWP contractor) had promised to help her with a financial package but it had not materialised  and she was at a loss to know what to do . UserWatch has not run with the story yet and is awaiting further information . 

Work Directions and A4E another DWP Welfare to Work contractor  feature in "Indymedia"

The protestors targeted the A4E and Work Directions offices by Lothian Road due to the involvement of these companies in the government’s compulsory schemes for claimants. They delivered a letter to the companies, insisting it be faxed to their Head Offices.

The letter warned : “Any involvement by your company in the compulsory and punitive measures of the Welfare Reform Bill outlined above will inevitably meet with strong and determined resistance……While our intention is that this campaign be entirely peaceful we cannot rule out activities such as civil disobedience, pickets, demonstrations and widespread publicity which would adversely impact on your company’s situation.”

WorkDirections at Festival Square complied with the request, but at A4E on Earl Grey Street managers were hostile and summoned the police to remove the protestors from the building. Several claimants forced to attend A4E expressed their support for the protest, which continued at the building entrance.

Another story surfaces on a Wordpress Blog about the behaviour of an A4E employee toward a young woman  - if you are interested in the whole expererience of Welfare To Work from the bottom up read on from this small section by going to the link and Blog

“I have been a client of A4e and was appalled by how I was treated.
I will start by telling you a little of my background. I had hit rock bottom in my life, lost my job and was living in a hostel with a lot of debt and was trying to rebuild everything I’d lost. I was waiting to start university and had already been accepted. Because of the situation I was in at the time I could not afford to take a minimum wage job and was waiting for council housing to become available. I was in a supported hostel for young girls and if you start work while living there the weekly rent is extortionate."

CEE MAC Website :  From The Google Cache 

Who we are and What we do

Established in 1999, CeeMac specialises in the design and delivery of training and development solutions to organisations and individuals.

Our services generally relate to skills and employment and are focused on three main areas:

  • Business Consultancy, Support and Development.

  • Workforce Training and Development to National Occupational Standards, including Work Based Learning, Distance Learning and e-learning.

  • Supporting workless individuals in developing vocational skills and securing sustainable employment.

Our services are contracted and funded by public sector bodies including Learning & Skills Councils, Department for Work and Pensions, Sector Skills Councils, Regional Development Agencies and other Local and Central Government Agencies. Current provision is funded via European Social Fund and co-financing and mainstream initiatives such as Train to Gain.

Our Services are delivered both within the workplace and via a network of training centres.  We also offer online, distance and blended learning options.  We are able to work within all English regions.

CeeMac holds the Matrix Standard for provision for Information, Advice & Guidance (IAG).  Our vocational training provision is accredited by City & Guilds and The Institute of Leadership & Management (ILM).  We are an approved provider to both the Learning and Skills Council and the Department for Work  & Pensions.  These standards and accreditations demonstrate external recognition of the quality of the provision we offer.

We employ a range of specialist staff and work partners and associates throughout the country, enabling us to offer solutions tailored to each business or individual with whom we work.  We are proud to have achieved the Investors in People standard, recognition of the investment made in the training and development of our staff to best meet our clients needs.

Our delivery of publicly funded programmes has benefited in excess of 750 organisations and 20,000 individuals to date.

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Art de Rivers


Esta - glad to see someone has some insight into all of this  ! As a special Ed Teacher you would certainly have taken in a lot of scenario's where this type of  "Welfare to Work" stuff was badly worked out . Yes A, B , and C are spot on .. A, is source of so many problems .

I am certainly supportive of people being integrated into their society in a way that is well thought out - but oh brother have they got this wrong in the UK  -

The lack of trust by Government - shown to welfare recipients - mirrors that shown to Mental Health patients in so far as "personal choices" are not helped and worked with enough  - For instance in examining the possibilities for some training packages at home for disabled and Mental Health Users    - I have been able to locate a private trainer who is willing to be flexible for small groups .. The costs are quite reasonable and I am keeping a manager of some public services informed with a view to some innovation and real thought applied to help some people creatively fit back into their society .

The real bonus is I can help the private trainer develop a lesson plan that cuts off some corners and evolves people more quickly toward commercial application of the training - being a practical person from the engineering tradition I want to see "things work" quickly enough to inspire people and create a drive toward value .. Now I have to locate a way to bring money to it  ! Whilst of course the corporate delivery lot have plenty and will waste quite a lot of it .

The UK Govt Esta are throwing money in the wrong direction : choosing corporately delivered solutions is not a good way forward - the temptation is for performance box ticking at any cost and the results are short term and are probably going to cause more problems of people ill fitted into poorly paid jobs that do not last and create bottom rung skills . They are targeting disabled people more aggressively now ..   

I think the point of me writing this stuff up is to use this and other articles to show some of the weave between mental health policy and work and training with all the attendant contradictions as well as the charity and agency circus going on around it all .. There's more to come . I have a pile of information that needs working with and writing up so its interesting too .

The truth is its a tragedy for some folk who have no-one and have to navigate the new systems of "welfare"  (Hell-fare) and some go under with it all  - I want to help where I can and I do write to key M.P's but am fast losing hope there's any honest balls and sanity left in the system we have in the UK ..




1
Art de Rivers

Its a soapbox of mine too - I just have to agree that small is better when its really taking care of slowly getting people across life's bridges and up ladders step by step ..

The Gov't here is dooming many to a kind of slavery-existence and low and no wage existence apart from some few benefits. I am in agreement with voluntarism but I am concerned about the compulsions that appear to be worked into the Govt's policies on benefits over here.

As you say : the problem is not with those that can move on easily and be signposted after a couple of courses - its with the humane treatment of others who are slower and need special help. Tonight I have come across a powerful story of a lady who cuts herself off from the world because of having an internally fragmented personalities (3)  but who is also gifted and creative . Some of things she creates she can manage to exploit using the web (that feels safe for her)  and there is real need to create courses that fit people like her and are even done at home  ..

I guess I would like to see an emergence of a new localism and a new humane individualism that helps people with difficult lives individuate . Oh but no no no to corporatism,  its the end of the planet and lives because its delivery system while being about big numbers - misses serious human detail that really matters for all of us ..

In the Uk the polticians who whip up anti-benefit hatred hardly think of people like that lady who is not even receiving proper treatment either from the NHS ..Its surprising the amount of people that our politically hypnotised systems miss and gloss over ..



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0
Art de Rivers

Yes the cracks in the UK  are sucking quite a few people into them too Esta. Those cracks will get wider I think as we rescue and re-rescue the crazy system that nearly had a breakdown and could no longer communicate well because it could not add up and invented fantasy lives for so many.. 

In mental health in the UK what  happened is money has dwindled for actual treatments for certain types of patient (while rising for "acutes") and yet the budget has gone up overall . New types of interventions like "Assertive Outreach" - "Early intervention" and "Home treatment" have cost a lot of money and were employed to keep people out of asylums (which have closed down) - however I have seen part of a 2009 professional paper  which proves rather than these new interventions helping to create a leaner depopulated User effect - there is a "NLS" effect occuring (New Long Stay Service User Pop'n) .

Some new interventions "CBT" in the UK are unlikely to help some people too in anything but a superficial way which may well see them emotionally rebound after 18 months to 2 years ..

Part of the  results in the UK of "State and Corporo-think knows best"  also appears to be people (like Borderlines and PD's )   locked out of an ability to get help.    They are unlikely to get any help when "individualized budgets" come into existence which the UK Gov't looks set to implement . A paradox here is some are likely to become "acutes" in time by being driven into it .. Some are close to it driven by the sheer stress of their invisibilised existences  . Some too may not get benefit help from the State because of its tougher regimes gearing up and their categories are not seen as "acute" enough to enable benefit help .

Thus this social quantum element of the "anonymous particle" person in the UK system - is strange at one level because of the amount of money swilling about at other levels .. De-recognition of certain types of people is amazing to be on the end of  and I have seen people actually going mad because of it .. They are most certainly inside a "Mad UK State" - that has pushed itself to maintain some people in another "modernised" way and the effectiveness of that is questionable on all levels especially for those who are not being seen by the system until they die of suicide (and are categorised a SUI  "Serious Untoward Incident" ) or become absorbed into the final void by earlier death by overstress for years - in which case they are "not seen" in a perfected "Mad UK State" way ..

Jeese its a mad world ...  


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