Hospitals Cater to Their 'Guests'
Feel like watching a movie? Need an extra blanket or some food? For years, guests at hotels have gotten these amenities with a phone call or a few clicks of the TV remote.
Now this instant gratification is available to patients in hospitals across the nation through interactive television, high-speed internet and other comfort-oriented perks designed to make them feel like hotel guests.
LodgeNet Entertainment out of the Sioux Falls, South Dakota has installed interactive TV systems in 10 hospitals in New Jersey, Missouri, Alabama, Washington state, Texas and South Dakota, and has contracts with twice that many, said Gary Kolbeck, the company's vice president of health-care business development.