Bugs!
You report 'em, we exterminate 'em.
This site is like a living thing, an ecosystem of symbiotic code. As such, things change rapidly, and not all changes are visible on the front end. All this change means that sometimes things go awry. Each week, your friends on the NowPublic development team line up the most pernicious bugs... and crush them.
Blank pageloads? Erroneous error messages? Malfunctioning tools? We want to hear about it. If you find a bug, you can report it here, if someone else hasn't posted it first.
Also, each week we will be posting a list of what bugs got bashed.
If you're not sure if it's a bug or not, feel free to contact me with a private message.
=|=|=|={< <- That's supposed to be an insect; a walking stick or something.

at 10:41 on June 10th, 2008
Another one...
Go to your messages, open a message, try to click on "Recycle" or "Block this User" on the left hand side. It's non-clickable. My guess via the CSS coloring it is correctly tagged, but there is just a syntax error in the code. Links in the message or the "Subscribe" link that is generated are clickable.
at 11:03 on June 10th, 2008
in the tools - the upload photos & videos page - the images on this page do not seem to showing up.
at 23:43 on June 10th, 2008
Another bug: words within the quotes when using the highlight tool are grouped together and not spaced (normally two words at a time). I have to go into edit to seperate then.
Thanks. :)
at 00:00 on June 11th, 2008
In reply to #62 everchanging at 11:03 on June 10th, 2008
The issue above shows up in safari only and not in firefox. the items in safari missing are not images, they are as follows: in between the " " is what is missing in the Safari Browser.
"Upload Your Photos & Videos" (Now that we’re all back together again, let’s see where we end up; in both cases you’ll see this upload page:)
"Upload Your Photos, Videos & Audio" (Look familiar? It looks much like the page you’d write your news story in, or like a blog entry or email. This makes things pretty easy from here on out.)
"Story details" (Pretty amazing dog… good story! You’ll also notice we’ve shown the category menu open. Make sure you pick a category that fits your story but there's more: the category is only part of how people will find your story.)
"Tags" (In this case we’ve chosen the World category and added a few tags: dog, man, rescue. You could also add tags that tell us where it happened and who was involved. When you’re satisfied with your headline, story details, category and tags, all that’s left to do is click the big orange “Upload” button. Go on, you know you want to.)
"Photos, Video and Audio added to This Story" (And there it is, now you can take a good look at the spoils of your efforts. Look good? Click “Go to Story” to see the photo in action with the news story or go back and upload more files. So let’s go to the story page)
"Story page" (Looks pretty nifty, )
at 09:10 on June 11th, 2008
In reply to #12 Swan at 10:35 on March 14th, 2008
Sorry to see this note - especially since the same thing hit me a few times too and I remember the frustration.
I have some advice that I know is good and I often forget it myself - so perhaps it's worth repeating:
Try using your regular editor to research, prepare and edit your work. When you are done (just the text,) you can copy/paste and upload to your account.
I saw a Google Talks video where a software developer was talking about an editor that he wrote for updating (Joomla?) sites. He provides a standard text editor that you can edit in and, when ready, just push a button that sends the article to the site via a simple XML interface. Coding for this is very easy - hopefully the concept will become more popular when more people start using the software.
HTH
at 09:23 on June 11th, 2008
Hi Jordan,
I guess because I'm in the software world I feel a need to offer you a Bugzilla installation. Obviously you can put one together yourself very easily; let me know if it's easier just now for me to do it for you.
It's very nice to collect all the comments in a forum like this but this makes it harder for the developers. What you really need is a document (bug report) for each clearly defined task that needs to be completed, along with a way for people like me to make comments and for programmers to indicate when the task has been coded and needs testing.
Once you've got a tool like bugzilla, guys like me will know what the status of each bug is and, when the coding is done, will be able to test it and report the test results. When the bug is fixed everybody will know and the associated reports in bugzilla can be closed.
People will be able to search the tasks to find out what's going on when they run into trouble.
Bugs are a normal part of the life of any software project. Once you've got a business process in place to deal with them systematically, you'll find that they're not a problem and people will get used to dealing with them quickly.
Incidentally, this would be a point that I'd raise if you were having a bi-weekly review meeting for the editors and wranglers - which would also be a good tool to add to your business process.
HTH
at 18:44 on June 11th, 2008
Formatting issue [Firefox 2.0.0.14 // Mac OS X 10.5.3]
Two part bug on the site status banner in the page header:
at 12:30 on June 13th, 2008
In reply to #64 everchanging at 00:00 on June 11th, 2008
You IT people rock - Page is working again :-)
at 07:40 on June 26th, 2008
Please note that the latest update of Highlight (0.13.0.1) for Firefox 2 on Redhat/Fedora 8 breaks Firefox.
* Clicking on a JScript link to pop-up a window results in the window appearing but not resizing as usual.
* Clicking "View Source" on the window displays the source code for the page but the window is blank - the code does not execute or display.
* The URL in the Address Bar is blank.
* The URL in the Address bar is blank in some other cases also but I wasn't able to figure out how to reproduce those.
Disabling the Highlight Extension in the Add-Ons resolves the problem.
It's important to find a way to let people know about this bug and the solution to it... I use Firefox to earn a living (designing and building web-based systems,) so it was necessary to fix firefox - but there was no way to know that the Highlight extension was the problem. I did all kinds of things to my workstation over the past 2h+ before I thought of going through the many extensions one-by-one...
--Sam.
at 07:54 on June 26th, 2008
Multiple profiles in firefox would be a good workaround - use the --profilemanager option when starting firefox to tell it to ask which profile you want to use. Then you can create a profile for work that doesn't including highlight (and all the other distracting bookmarks and settings that we browse with.)
at 20:29 on June 28th, 2008
I noticed that you guys made some changes in the way the HTML is displayed recently - much appreciated. One more detail: Please set the default style for <blockquote> tags to: style="background-color: #e0e0e0;" (or whatever color you currently use with the [q] code.) Thanks, --Sam.
at 09:26 on July 24th, 2008
The bug that was killing copy/paste from Word into the story detail box seems to have been eliminated... let me know below if it recurs.
Meanwhile, we continue to stalk that bug's genetic mutation, which eliminates paragraph commands from Outlook pastes... we're getting there.
at 12:01 on July 27th, 2008
At the moment (27th July, 2008), video rendering is stuck... we're working on it and should have it fixed somewhat soon. Sorry about that!
(This issue does not affect video footage brought across from Youtube via the Crowd Power tool)
at 12:09 on July 27th, 2008
Also, we thought we had fixed the vanishing-text bug caused by copy/pasting directly from Word... we might have been mistaken!
In the meantime, the ASCII workaround is still effective: paste into a plaintext applicaton like Wordpad or whatever, and then re-copy/paste into the NP story page. What I prefer is to type directly into the story page, copying the whole thing to my clipboard as I go.
at 15:28 on July 27th, 2008
The video rendering engine has been fixed, and your moving pictures should be ready shortly. Thanks for your patience.
at 10:17 on October 22nd, 2008
Hi sexy girls at this forum! My name is Mike and I want to hook up with you so much.
Please reply!