Truemors
Since changing our new story creation process today, some of you might be having issues with getting highlight to publish in FireFox.
To download our new, updated version of highlight please click on the 'Tools' menu in the FireFox browser, then click 'Add-ons', and click on 'Find updates'. The tool will then update
We apologize for the inconvenience and please let me know if you have any issues with highlight.
at 11:09 on December 11th, 2008
Information on our new story creation process can be found here.
at 11:13 on December 11th, 2008
Thanks, Amy, I needed that! : >)
at 11:58 on December 11th, 2008
Nope, only thing that shows up is from May, 2007 - what we have.
at 12:01 on December 11th, 2008
Hmmmm, try this link:
http://www.nowpublic.com/firefox/nowpublic.xpi
at 18:14 on December 11th, 2008
It's fine now. Thanks!
at 19:19 on December 11th, 2008
In reply to #5 Blue Crush at 18:14 on December 11th, 2008
Great!
at 08:13 on December 13th, 2008
If, for whatever reason, your 'Fox isn't showing an update, you can also download the update from here.
at 08:15 on December 13th, 2008
Also, the Internet Explorer version of Highlight has not yet been updated, so, for now, users wishing to Highlight must do so using Firefox.
at 15:36 on December 14th, 2008
This needs to be better communicated throughout the membership - perhaps an email to everyone is in order. This thread is buried away....I was pointed to it even tho I searched.
at 03:32 on December 15th, 2008
still does not work on FF - upgraded and now it just hangs....typical.
at 05:09 on December 16th, 2008
is anyone listening??? The highlight tool still does not work.
WHY Isn't this stuff tested before release??
at 03:21 on December 17th, 2008
and the upload image does not work either - I have flash, but it says not - I should not need flash. Someone should get sacked over these bugs.
at 06:17 on December 26th, 2008
I find that occasionally the Highlight tool seems to hang after I hit preview... however, the story isn't lost. Going to my member page and clicking "Stories, Photos and Videos" shows me the highlighted story, saved in draft form.
at 22:02 on December 27th, 2008
still very unsatisfactory
at 05:02 on December 28th, 2008
Yep it is unsatisfactory: http://my.nowpublic.com/newsroom/forum/there-anybody-too-much-time#comment-261704
at 08:13 on January 29th, 2009
In reply to #8 jordan at 08:15 on December 13th, 2008
Have you ever done a survey of how many people USE IE vs Firefox? Ignoring the user is not the best way to encourage them.
at 11:03 on January 29th, 2009
In reply to #16 dfrankfurter at 08:13 on January 29th, 2009
When allocating development resources, it's best to think not in terms of overall web users, but in terms of your site's active users. Anonymous visitors (the overwhelming majority of any website's traffic) don't get a vote here, since reading is pretty much browser-agnostic. That leaves contributing users... In our case, around 15% of contributing members use Internet Explorer, which is why we focus on Firefox.
Ideally, we'd have equally-supported add-ons for all major browsers, but, since that's not possible, we focus for the moment on what's most popular: Firefox.
at 10:09 on February 6th, 2009
I tried using Highlight again this morning and it still doesn't work in Firefox. When I check the updates it says no updates. I have loaded and unloaded and loaded again. The window for Highlight comes up at the bottom and everything works as usual until you hit the Preview button. Then nothing. It doesn't go to my profile page either in draft form. The choice is to do the story over again, all long hand or sign off and play Bejeweled until the frustration level drops. If it helps -- when Highlight is loading, the digits at the top left hand of the screen read 128(this morning) of 129 loaded.
at 12:16 on February 6th, 2009
Hi Barabra - sorry to hear about your frustations about Highlight today - we are looking into it. Can you just let us know what operating system you use? Such as Windows XP for example?
thanks
Quote from #18: Barbara McPherson at 10:09 on February 6th, 2009
at 17:53 on February 7th, 2009
Quote from #19: amyjudd at 12:16 on February 6th, 2009
Hi. I'm using Firefox and Windows XP. We just had our computer 'cleaned' so I don't think it's happening at this end. Our Net connection is Shaw Highspeed. Thanks for giving this attention. I want to rejoin the party!