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"We have a diverse patient population at Bumrungrad, with over 400,000 foreign patients every year; half of the 3,200 patients we see each day arrive without appointments," said Mack Banner, the chief executive officer of the hospital. "The GCS solution has allowed us to manage scheduling demands, multiple languages and medical records so efficiently that the average waiting time to see a doctor is only 17 minutes. The GCS software is a key to our service delivery, medical quality and financial performance, and we look forward to collaborating with Microsoft on extending its applications across our organization."
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