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David Thorne Prank: Robert Trugabe Memo Sparks McDonalds Reaction
Prankster David Thorne has created a fake McDonalds internal memo outlining a plan to implement a policy by which drive-through employees would purposely leave items out of customers' orders. The memo was signed by "Robert Trugabe", a fictitious McDonalds managing director. The memo took on a life of its own, going viral across email and Facebook. McDonalds got wind of it, and has gone into damage control, even putting up a notice on its Australian website.
This is the fake McDonalds memo as it appears on David Thorne's website.
The document, mocked-up with an official McDonald's Australia letterhead and signed by fictitious managing director "Robert Trugabe", outlines a secret plan to save money by leaving items out of drive-through orders.
I first heard of David Throne when his attempt to pay for a chiropractic treatment with a drawing of a spider made its way onto the web.
Crowd Power
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Jordan Yerman
Vancouver, British Columbia, Canada
Recommendations (4)
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jazzyzazzy
Glasgow, Scotland, United Kingdom -
smkovalinsky
New York, New York, United States






Most RecentMost Recommended Comments (3)
at 14:11 on October 14th, 2009
lol.......................
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Nattherat (not verified)at 00:24 on October 15th, 2009
Big lol. David Thorne is a legend on the internet.
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anonymous reader (not verified)at 15:04 on October 16th, 2009
Begin forwarded message:From: Bronwyn Stubbs <bronwyn.stubbs@mcdonalds.com.au> Date: 14 October 2009 11:56:45 AM To: 372 Recipients Subject: Fabricated letterHi All,As most of you are aware, a fabricated letter (attached) appeared on a US blog about a week ago. I contacted the blog and had them post a confirmation that the letter is fabricated but despite this it went viral and is now circulating via email.A response was provided to media and customer service and we are currently have an alert on our corporate website which can be viewed here: mcdonalds.com.au/#/home/promo2Should you be contacted by any media representative in regards to the letter, the following text must be used: "The memo in circulation supposedly written by the Proprietor of Frewville McDonald's in South Australia is a complete fabrication. 'Robert Trugabe' is not a McDonald's Australia employee and never has been. The contents of the letter are also completely fabricated. McDonald’s practices the highest standards of consumer ethics and would never encourage employees to act in a way that undermines our core customer values."According to recent news articles and other information we have been provided, the fabricated letter was created by an Adelaide man named David Thorne. At no time should any member of McDonald's mention the name David Thorne to any media representative. We have spoken to police and are in the process of filing charges against Thorne. We are also speaking with legal regarding a possible law suit. At no time should any member of McDonald's contact Mr Thorne or engage in any correspondence with him. Should Mr Thorne contact you in any way please let me know immediately or forward any emails.Please inform all those who should be made aware.Cheers, BronBronwyn Stubbs Corporate Communications Manager McDonald's Australia