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I'm Not Dead: Social Security Data Entry Errors
by Jordan Yerman | March 2, 2008 at 07:36 am
340 views | 2 Recommendations | 1 comment
What kills me (as it were) about this story is that Social Security knows how inadequate its system is, but shows no signs of tightening up its quality assurance or redress procedures. Do they comprehend how difficult they're making life for everyday Americans, or do they really believe that their offices are beset by zombies?
According to the article below, Social Security screws up more than 35 records a day.
You'd think that "pertinent facts" would include "the person in question not being dead", but you'd be wrong...
According to the article below, Social Security screws up more than 35 records a day.
“I don’t think people realize how difficult it is to be dead when you’re not,” said Todd, who is very much alive and kicking in Nashville, Tenn., even though the federal government has said otherwise for many years.
Todd’s struggle started eight years ago with a typo in government records. The government has reassured her numerous times that it has cleared up the confusion, but the problems keep coming.
Social Security says an erroneous death record can be removed only when it is presented with proof that the original record was entered in error. The original error must be documented, and the deletion must be approved by a supervisor after “pertinent facts supporting reinstatement” are available in the system.
“They’ve seen me four times, so they know that I’m alive,” Anderson said. “It’s just a matter of being able to get me alive in the system.”
That isn’t as easy as showing up at the Social Security office and saying, “Hi.”




Most RecentMost Recommended Comments (1)
at 21:30 on March 2nd, 2008
Social Security offices are a nightmare, period. From personal experience it has been more difficult than the DMV. A close friend of mine has been screwed over by mistakes on his social security card caused by people changing his birth date on his social security information. Now the birth date on his birth certificate and social security card do not match up. The real kicker is his parents never filed his name, so there's technically no name on his BC. Therefore, the social security office will not change the birth date back to the original date. They have the records of when it was changed, but refuse to change it back. This has caused nothing but problems when trying to get employment. It's just ridiculous.