Chipotle Restaurant Founder Steve Ells' Mexican Grill on Oprah

Dear Steve Ells, It is a shame that Chipotle with such fanfare promotes its product under the superficial banner of "food with integrity." Superficial because it can not even offer its own employees a decent and respectable work environment. At least in my area, employees are hired, knowing that they will not complain. This means that they are either illegal workers, do not know much English and/or people who seem that they wouldn't know their rights as workers in the US. Managers rule with threats, humiliation and falsification of work hours. The first time HR was notified the reply was, "Is this the only thing that happened?" What followed was disrespect, scorn and harassment. Personal safety became an issue and when it was simply to blatant for HR to ignore, they had the employee change stores. The difference at the new store was simply less concern about personal safety but more subjugation to extreme disrespect and humiliation. The employees were called "idiots," among many other things, and some were forced to scrub the floor boards while there was a line of customers going out the door, all to the smug satisfaction of the manager and supervisor who further ridiculed and smirked at the employee scrubbing away with tears running out of her eyes never imagining this is what it means to work in the US. It was unbearable and there was no recourse because when HR was called again the reply this time was, "I really don't know what else to do." Trying to contact someone higher up such as Mr.  Phil P. resulted in nothing, not even a professional "we will try and resolve the issue." He is obviously too important to be concerned with such trivial matters and so referred the matter back to the level where they didn't know what to do and, obviously, could care less. They weren't used to someone complaining because that is not what you do if you want to keep your job. This is from the mouth of several other employees who were and are afraid to speak up even though they stand serving customers for eight hours without being able to drink water or take a break and later are told to change their hours to reflect that they started working at a later time than what they actually did and that if they want to eat something they can do it off the clock after work.  Integrity? Despicable cowards that cover up their own mess, ruining other peoples' lives so that they can feel better about themselves and inflate their own pompous sense of self-worth as they direct their little fiefdoms. Customers have no idea and your management team, like Mr. Phil P. obviously wants to keep it that way, at the expense of those that toil in your little stores, making you money.