Proactiv Recall 2011: Proactiv recalling cleanser and lotion
Proactiv is recalling some of their renewing cleanser and repairing lotions, and here's how you can check if your product is affected.
Proactiv is having a recall at the end of 2011, but many people may not know it, as the details can be a little tricky to find.
This is a voluntary recall of some of the renewing cleansers and repairing lotions, so that means you do not have to return the product, but you may want to if you find out your are affected.
Proactiv is assuring their customers that the safety of the product is not affected, but they are recalling some of them because some of the products may not maintain their effectiveness throughout their entire shelf life.
How to check if your Proactiv product is affected:
This link from Guthy | Renker allows you to check your lot numbers.
You enter the lot number (found on the bottom of the bottles) into the box at the bottom, and hit 'search'.
It will tell you if your product is part of the recall. If it is, you have to enter your address and contact details and then a return kit will be sent to you. You will then receive new product once Proactiv receives the returned product.
Other Proactiv products are not affected by this recall.