Waiter; " Was there Something wrong with My Service? "

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EXCERPT...
And, up until the 1970s, waiters and waitresses could expect to earn anaverage 10 percent gratuity on restaurant checks. At some point, duringthe period from 1970 to 1980, servers across the country got a raise tothe current 15 percent.

But even among individual American patrons, tipping habits can vary wildly.

Inthe United Sates, the current social norm is that a customer in arestaurant leaves 15 to 20 percent of the bill as gratuity. Despitesuch norms, there are many guests who are not necessarily aware thatthat servers and bartenders depend almost entirely on tips for the bulkof their pay. To be sure, usually, there are no guides on mostrestaurant menus, no signs in nightclubs and bars that explicitlydescribe tipping guidelines and as a result, tip amounts are often atthe mercy of the customer’s whim.