'INNOCENCE LOST' STING II Another 47 Kids Rescued

"  In a Virginia hotel that ordinarily caters to business travelers and vacationers, FBI agents and local police officers were encountering a different kind of clientele. Throughout Friday evening, a...

Maserati Web site hacked during 'Omaha Steak' promotion

A 60-year old hacker obtained a customer database used for Maserati's Free Omaha Steak promotion and tried to blackmail the automaker into sending him money in exchange for the information. Check out the...

The Idol of Customer Service

"many business owners see that if they did the above steps and earned money, that means they succeeded…oh no…it is not the truth. There is one missing step."

Man tries to cut off his arm at busy Denny's restaurant

no longer armed and dangerous ?I realize the food isn't for everyone, and the service can sometimes be frustrating... but you would think the guy could have waited for an appetizer !"A 33-year-old man who tried...

The Best Way to Build your Business

"It’s interesting to see how many small businesses try as soon as possible to follow the example of some large corporations to build an impersonal “corporate image.” People actually prefer to do business with people, not institutions. The last time you called an...

Eco-friendly Call Center

"Convergys posted $716.4 million in first quarter revenues. Customer management is the biggest revenue driver accounting for $476 million. Worldwide, Convergys operates more than 75,000 workers in 85 contact centers....

Cook to serve 6 Months For Placing Hair In Steak Of Dissatisfied Customer

This is a disgusting story, but I am sure this happens all the time. I wonder if there is such a stat or poll which shows how often your food gets tampered with. I personally think it happens quite frequently and...

Honda Delivers FCX Clarity to Jamie Lee Curtis

It is great to see those in a position of celebrity showing off new green products.  Though, this is clearly publicity for Honda, it is spreading the word on future technologies that will replace gasoline based...

Starbucks' afternoon drink deal goes nationwide

"NEW YORK (AP) -- Looking to bring more value-seeking consumers through its doors for a late afternoon caffeine fix, Starbucks Corp. said it will now offer its morning customers any iced grande beverage for $2 after...

Being black can mean being a suspect

Do black people have to look in the past?! This surely left a deep trauma for black people. Let gone be by gone!! Let the true color live in harmony." The 39-year-old former Marine said he's never had any trouble...

Rogers Customers Get Ad-Laden 404 Sites

If you're a rogers customer and you misspell the website you're looking for, you'll be sent to a page with advertisements instead of the normal '404 Not found' error. This has got plenty of customers upset, as there...

GPS Enabled Shock Bracelets for Airline Travellers?

Just when you thought you'd heard it all and believed the stream of paranoid ideas coming from the Department of Homeland Security had reached the summit of possible craziness, get ready for this!  Imagine, if...

The Developing Trend Of Selling naming Rights To Commercial Interests.

The specific locations may be in Ireland but I am sure that this problem, one of my "pet hates", is not confined to this country alone. In this instance my pet hate is the developing trend of selling naming rights to...

Opinion: Ever feel like cell carriers and ISPs don't like you?

Ever get the feeling that your cellphone and internet service companies don't really care about you, or any other customer? You're not alone."In almost every industry, companies find reason to dislike their customer base.  And although it's no different in the technology...

12,000 Laptop Losses Per Week at US Airports

It strikes me as odd that someone would walk away from a security checkpoint without their laptop- would you even bring the thing with you if it weren't an integral part of the reason for travel? So, yeah, I can...

closeSign in to NowPublic

is reporting from