crm loylty measure

On the proposal of Fred Reichheld in its book “The Ultimate Question” to measure the loyalty of the customers, method assigned for Net Promoter Score (NPS), has continuity in the summary of the 7 rules to measure the NPS and 6 ways to improve it.

mebocaina experiential marketing

The campaigns of brand activation are by chance those more efficient, comparatively with the publicity billboard or average. The experience with the current campaign of the mebocaína, designated "cantamebocaína" brings near effectively the consumer of...

crm client loyalty

How it will manage the bad information on the enterprise, his products and services? How an opportunity will use a threat to make it? How it will manage the very old sentence of whom " a satisfied client passes the word twice and who with bad experience passes the word...

Blog Impact for the CRM

The blogs are a new reality which impact is being measured in a perspective of challenge, opportunity and reality changing of the communication . The data relevant give that there is light a new reality, to which the enterprises still wake up for this spring of information of...

Web Design and Development

Does your website act as a business card or does it sell your product full time as it should? Visit Breiter Strom today.