Bureaucrat to Granny: Now WTF?

"For many years, of course, it's been common for internet users to make use of various shortcuts or acronyms to make common phrases much faster to type. While this "txt" speak may not harm anyone's grammar skills it has certainly introduced some new "words" into every day...

Do you know the difference between an acronym and an abbreviation?

I've written a short article about abbreviations and acronyms being one of the trickier areas of accessibility to implement. I was going to wait for the amended version of the WCAG 2.0 guidelines but thought I'd publish and be damned, as it poses a lot of questions...