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Authorize.net Down for Hours: Seattle Fire Possible Reason?
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by amyjudd | July 3, 2009 at 10:07 am
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Authorize.net, the payment gateway service provider for tens of thousands of e-commerce vendors to take credit card and electronic payments has been down for hours now and no one seems to know why.
Millions of transactions are being lost due to its failure, however PayPal and Google Checkout are still running.
It appears to have been down for 5 to 7 hours and any attempts to contact Authorize.net have been met with unanswered questions.
No one is picking up the phone at CyberSource either.
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at 11:47 on July 3rd, 2009
Let them Twitter and tell us how great they are. Great at setting up a secure data center they are. Designing it to use WATER in the fire extinguishers, not Halon gas. That alone would insure that the data center would be destroyed and rendered useless in the event of a fire. Then too how smart they are to not have a parallel processing center mirroring everything so that it would automatically takeover in the event of a catastrophy. Oh yeah, lest I forget that the world now knows how really vulnerable that data center is and where it is and how easy it would be to sabotage it with the resulting effect of paralyzing the e-commerce of most of the U.S. This is a really smart bunch. They ought to fire the wholesale lot of them and start all over. This is not poor planning...this is NO planning whatsoever. Start shopping for another card processing company. This one sucks.