Every 30gb Microsoft Zune In the World Freezes
It appears that every version of the 30gb Zune with even close to recent firmware is locking up at the 'loading' phase when they first boot up the player.
Websites and news organizations have picked up the story, noting that hundreds of people have posted on the Zune boards alone.
Owners of one version of the Microsoft Zune music player are complaining that their devices have suddenly stopped working.
Technology websites are reporting "thousands" of complaints about the 30GB Zune.
Microsoft has confirmed the Zune technical glitch that is affecting 30-gigabyte versions of the mp3 player.
Microsoft Corp. has warned customers using the 30-gigabyte version of its Zune media player that they "may experience issues when booting their Zune hardware."
Several media outlets have reported complaints from users who said their Zune devices were freezing up.
According to a brief note posted on the technical support section of Microsoft’s Zune Web site,
Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We’re aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!
Here's the first post on the zuneboards forums, where the error was first discovered before snowballing with hundreds of claims of similar problems.
Right, so this is a weird one: we're getting tons of reports—tons—about failing Zune 30s. Apparently, the players began freezing at about midnight last night, becoming totally unresponsive and practically useless.
Microsoft is just squeezing in under the wire to claim the rights to “weirdest tech story of the year.”Last night at approximately 2 AM, every 30GB Zune model on the planet crashed at the exact same moment. The Zunes reset, powered up, then froze on the loading bar screen, and no conventional method of resetting them appears to work.
This is brought to you courtesy of Microsoft, who has been selling a video game console with a nearly 100% fail rate for three years. The Zune situation is all the more disasterous however, seeing as all of them failed at the exact same moment, which people have taken to calling Y2K9.
There's supposedly a fix out for it, though it isn't verified and may cause problems. Use at your own risk!
There's a fix: "Your zune will need a "hard reset."
To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.
It's an easy process but if you're unsure don't attempt it if you think you'll screw it or something.