Frank Fazio Sues Apple: 'Siri Sucks'
Frank Fazio Sues Apple for Deceptive Advertising: Siri Isn't Actually Helpful
We all know by now that Siri is brilliant in terms of entertainment value but fairly useless at actually performing everyday tasks. Siri is basically a toy: the fun lies in getting it to say silly things, or in trying to uncover Easter eggs.
New Yorker Frank Fazio is taking his disappointment with Siri to the next level, and is suing Apple. Represented by Robins Geller Rudman & Dowd, Fazio's class action lawsuit alleges that Siri isn't only a letdown, but an out-and-out fraud.
You can see the full text of the Siri lawsuit below. It has a few errors, such as touting a 3G data leak issue that has been debunked, and giving away the game by acknowledging Siri as a beta product.
I'm thinking that Fazio's lawsuit is doomed to get thrown out (because it's kind of silly, really), but it's interesting how we let Apple slide on such blatantly... optimistic advertising.
My own test results with Siri have been disappointing at best: the virtual assistant could deal with maybe one in ten commands when addressed by a speaker with a North American accent.
Siri was 0 for 20 when addressed by a speaker with an Australian accent (Though Siri is an Aussie on Australian iPhones, she can't understand her fellow Australians).
Does Siri actually work as advertised? I'd say no, but I didn't really expect it to. Frank Fazio obviously did. Again, Siri is a beta product. That means "not ready for prime time".
In light of that, perhaps Apple should have pumped the brakes a bit in touting Siri's ability (those commercials are clearly fictional depictions of Siri's capabilities), but Siri was a major selling point for the iPhone 4S: no way was Cupertino going to show Siri choking as it does in real life.