Gas Pump Glitch: Ignored and Expensive

by Jordan Yerman | April 26, 2008 at 08:24 am
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No stranger to bugs, my ears perked up as I read this. Maybe it was just a random twitch, but still...

Just imagine paying for gas you don't get. Some alert consumers have noticed it over the years: A pump that seems to hesitate a second when the lever is squeezed. Anywhere from 2 to 6 cents tick off before the rush of gasoline starts. That's what happens with a common, hard to diagnose and mostly ignored problem with the "check valve," which is supposed to make sure gas flows at the same time the price meter starts.

But even if your gas pump works, it can still be off as much as $5 for every fill up. Tests by local regulators allow a pump to charge as much as 6 cents more than the gas delivered in a five-gallon test.

Don't blame the gas guys. Even consumer advocates say retailers may be losing as often as consumers and no one appears able to rig the meters. But the small "check valve" at the end of the multibillion dollar industry just wears out, and often goes unnoticed for months.

As is the case with most bug reports, the problem seems small, but often points to a larger issue...

Bob Wolfram knew something was wrong when the pump he used in Davenport, Iowa, showed he put two more gallons of gas into his tank than the tank holds.

"I was low, but it wasn't negative," said Wolfram, a 54-year-old engineer.

No word on whether this problem is exacerbated by users seeing the total and then repeatedly thwacking the nozzle against the pump. Still, such actions won't help.


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