Internet Explorer Has Stopped Working March 1 2011: IE8 or 9?

by MROliver | March 1, 2011 at 09:18 pm

44895 views | 6 Recommendations | 45 comments

Internet Explorer Users Have Been Having Trouble With the Browser and For Many It Stopped Working March 1 2011

There appears to be some trouble with Internet Explorer today - messages are popping up all over the Internet about users getting a message on their screen saying:

"Internet Explorer Has Stopped Working

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

There have been some suggestions to try installing IE9, rather than using IE8, but it is unclear if this will solve your problem.

You can also try resetting Internet Explorer, by taking the following steps:

Go to Start, then Control Panel. Click on Network and Internet, then open Internet Options, and the Advanced Tab, and click Reset.

You then have to "Delete personal settings" and then click on the Reset button.

Let us know if you have been having the same problems below, and if you have any methods to fix it!

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herbal healing 420 dot org (not verified)

at 21:54 on March 1st, 2011

This solution worked for me. I hope that I do not have to re-install all of the add-ons.Thanks for the tip.

herbal healing 420 dot org (not verified)

at 22:03 on March 1st, 2011

I reinstalled Nortons Tool Bar and the issue returned. I'll reset again

Sky lee (not verified)

at 22:01 on March 1st, 2011

Thank you, thank you, thank you. I've been pulling my hair out trying to figure out wtf was going on with my laptop. Your advice saved my sanity tonight, thanks very much! Sky.

Frank Rizzo (not verified)

at 15:50 on March 2nd, 2011

Worked awesome ,, thats after I sort of gave my 12 year old a hard time cause I thought she went to some place she should not have

hirarai (not verified)

at 22:08 on March 1st, 2011

if IE error, so easy to fix it. choice another browser to Your Internet browsing

Cody Breedlove (not verified)

at 07:52 on March 2nd, 2011

Most websites were designed specifically for Internet Explorer... Using a different Browser is a temporary fix.

One_Man_Army (not verified)

at 15:10 on April 11th, 2011

Not true. Nearly ALL websites out there work perfectly with Firefox, Opera, Chrome, and Safari. The exact opposite is actually the case. Websites generally work better with Firefox, Opera, Chrome, and Safari than they do with Internet Explorer. This has been proven time and time again with their Acid test results. Check them out if you don't believe me. I have NEVER used Internet Explorer once in the past 3 or 4 years, and I have NEVER come across a website that required Internet Explorer out of the thousands I've visited in that time span. Heck, even the Microsoft websites, which used to work on ONLY Internet Explorer, work on all of the other browsers these days. Another browser is not a temporary solution. I can attest to the fact that it is a permanent one. Firefox, Chrome, Opera, and Safari are each 100 times the browser Internet Explorer is.

alwayssumthang (not verified)

at 22:16 on March 1st, 2011

So you guys are saying the solution worked however he has 2 solutions. Which one?????

Bat Masterson (not verified)

at 22:17 on March 1st, 2011

Here is the only real solution - simply install Firefox

hyujiolp (not verified)

at 22:25 on March 1st, 2011

great it works

peter R (not verified)

at 23:08 on March 1st, 2011

I spent an hour attempting to identify the problem I followed you instruction and success thankyou so much

vjohn (not verified)

at 01:09 on March 2nd, 2011

I did a Norton update and my problem was resolved

Lynn Bussey (not verified)

at 01:31 on March 2nd, 2011

I went to contol panel and saw that I had 2 Windows updates. I downloaded them. Now everything is working just fine. Hope this helps.

Trav (not verified)

at 01:35 on March 2nd, 2011

Yes the resetting IE settings is the way to go, I work in a large computer store and we counted 8 customers with the exact issue today and there were more yesterday.

Lyoness (not verified)

at 03:06 on March 2nd, 2011

This worked for me and I was racking my brain yesterday trying to get this fixed. Thanks for posting this solution!!

pirateship (not verified)

at 03:08 on March 2nd, 2011

use 64 bit not the 32 that is pinned to your toolbar or on your desktop. look in all programs, in the start menu, for the one that specifies 64 bit. try that, it should work. delete the 32 bit shortcuts and replace them with 64.

nashoomoo (not verified)

at 10:23 on April 21st, 2011

use IE 64 bit

Chris2011 (not verified)

at 03:40 on March 2nd, 2011

"Internet Explorer has stopped working"... Thank you Thank you... I bought this new computer 28 days ago and last night, just like many, internet explorer stopped working. I followed your instructiong about resetting internet options etc. and it worked.. Thanks again!!

microman (not verified)

at 04:48 on March 2nd, 2011

thanks for your advice and instructions. the resetting worked out well.

YankeeJim

at 05:58 on March 2nd, 2011

Internet Explorer was invented by terrorists who have infiltrated Microsoft. They tried bundling it into everything and then were forced to unbundle and the cobweb never came clean. It's a mess. Bill Gates went into philanthropy to escape Internet Explorer. Switch to another engine if you can. But if your strings are tied to Microsoft they will creep up on you when you least expect it. Blue Screen! Dll registration error. OMG.

Kelsie (not verified)

at 08:20 on March 2nd, 2011

So would downloading Google Chrome or FireFox also work? I've been meaning to switch to one of those anyways, hahah I guess nows the time! =P

Trav (not verified)

at 14:24 on March 2nd, 2011

Yes this would fix the issue , just fix IE first , and Download Fire Fox or Chrome , or even better, have both!

techtoys (not verified)

at 08:47 on March 2nd, 2011

On several computers I have confirmed this as a Norton Internet Security 2011 problem, which appears to exhibit on the Windows 7/Internet Explorer 8 combination only, specifically the 64 bit versions of all of the above cause the issue (XP did not fail for me and I have converted all Vista machines to Windows 7 64 bit). Problem commenced around 10 PM EST on the 1st and was corrected within five hours.

Erwin Mazariegos (not verified)

at 08:53 on March 2nd, 2011

Well, yesterday was a lousy day for all of those that use only IE as their browser. I would like to know from Microsoft what happened yesterday. This issue involved from IE7 to IE9. Does Microsoft has anything to say?

JoeCM (not verified)

at 08:59 on March 2nd, 2011

Mine eventually came back after Windows Update, clean up IE settings from Control Panel (not the full reset, just delete temp files). BTW, I installed Google Chrome and it seemed much faster to load pages. I might use it more often. In any case, I noticed that Norton was mentioned a couple of times - could that have been the problem? I think my Norton was updated, and I ran a full scan, or started it before IE was working again. I had the problem on two separate computers, both running Norton 360. Is there anyone who saw this exact problem that wasn't running Norton?

Erwin0611

at 09:02 on March 2nd, 2011

I know about hundres of people that had the same issue even when they had no security program on their computers, so this was not a Norton issue only.

JoeCM (not verified)

at 09:12 on March 2nd, 2011

Found it: community.norton.com/t5/Norton-Internet-Security-Norton/NIS-Intrusion-Protection-crashing-IE8/td-p/406950Basically a manual LiveUpdate of Norton and possibly a reboot should fix the problem.Don't blame Microsoft for Symantec's mistake.

Mike Browne (not verified)

at 09:30 on March 2nd, 2011

I work in tech support for an ISP. We had an avalanche of calls about this last night. People thought it was our fault which is typical. We discovered this fix too. Simply having customers run Live Update fixed the issue 100% of the time.

Trav (not verified)

at 14:35 on March 2nd, 2011

Yes that may be for some people, but from what I saw in the last 2 days it even affects people with out Norton, note for people who work in tech support at isps, a 15 second fix of restting IE settings will fix this, dont just palm them off onto Microsoft (yes I had customers telling me that there ISP tech support gave them Microsoft's phone number or email adress). I was amazed as to the trouble shooting steps taken , yes a ping test said for the customers that they had an active connection, the next thing you do is tell the customer how to reset IE , it is the second step on your flip card when some one says" I get an error that IE is not Working". Then I also Proceeded to tell the customers after you have fixed the issue, Please Download Fire fox or Chrome. Then that gives you Web Browser redundancy, lol.

tjm (not verified)

at 09:19 on March 2nd, 2011

I would like to know also from Microsoft what happened yesterday. We had huge fights at home about this....3 computers & 1 only one of them the internet didnt' work. I blamed my son for the games he plays and the hubby blamed me etc........we thought maybe router issue...but my son could get into I-tunes so we new there was signal. WTF? Tried re-bouting & system restore etc.....I had also windows updates which I installed and left the computer. This morining internet worked. Never in a million years did I think it was MICROSOFT WINDOWS. Stayed up 1 1/2 hrs later than wanted because of this reason. NOT HAPPY :)