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The Myth of Multitasking
I've always thought that multitasking by humans was a myth (or rather, just a buzzword*). I mean, it took me 45 minutes to get around to finishing this article; if I could really do more than one thing at a time, it'd have taken me only five minutes.
As technology allows people to do more tasks at the same time, the myth that we can multitask has never been stronger. But researchers say it's still a myth — and they have the data to prove it.
Humans, they say, don't do lots of things simultaneously. Instead, we switch our attention from task to task extremely quickly.
"Switching from task to task, you think you're actually paying attention to everything around you at the same time. But you're actually not," Miller said.
"You're not paying attention to one or two things simultaneously, but switching between them very rapidly."
Case study: not an office, but a diner, where a short-order cook has to pretty much be an octopus to get through a shift:
To make it as a short-order cook, you must be able to keep a half-dozen orders in your head while cracking eggs, flipping pancakes, working the counter, and refilling coffee cups.
And at a restaurant like the Tastee Diner, in Bethesda, Md., the orders come in verbally, not on a ticket.
Chocolate chip pancakes, scrambled with sausage, order of french fries, rye toast — they're small tasks. On a busy day, though, they add up to a tough job for Shawn Swinson.
"My first month here, I was ready to walk out the door," he said.
Asked what it feels like when he's in the middle of rush hour, Swinson said, "Like you're in an insane asylum. It's almost unbearable."
Actually, I'm not too sure about my task-switching speed, either. And I may have left the kettle on.
(When saying "buzzword", I did those air-quotes with my fingers, for which I had to remove my hands from the keyboard. See? Not multitasking)



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