Opinion: Ever feel like cell carriers and ISPs don't like you?

In almost every industry, companies find reason to dislike their customer base.  And although it's no different in the technology space, it's as if cell phone carriers and ISPs aren't afraid of hiding it. After all, if these companies really liked us, wouldn't they realize that privacy is a major concern and we don't like being bogged down by onerous contracts?

Apparently not.

Cell phone carriers

Surely not everything is awful with the cell phone companies, right?  They not only provide you with a service that you use each day, but judging by the popularity of cell phones, it's safe to say they're doing a good enough job to keep customers coming back for more.

But then again, maybe that success is due to the fact that there are very few choices and we're stuck using their services regardless of how we're treated