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PayPal Fails, Wreaking E-Commerce Havoc
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by Jordan Yerman | May 17, 2008 at 02:15 pm
384 views | 15 Recommendations | 4 comments
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Basically, Paypal users are finding that their payments are not getting accepted by merchants, though their linked credit cards are being charged. This has been going on for two days, since customers only noticed the IPN* failure when their goods remained undelivered. Meanwhile, merchants found themselves saying, "what order?!"
Bad news for purchasers, and worse news for ebay, which is requiring more and more users to conduct transactions via PayPal.
A glitch in PayPal's payment verification system is wreaking havoc on some ecommerce sites that depend on the service. For more than 48 hours, the bug in PayPal's instant payment notification has made it impossible for them to process orders, owners of these businesses complain.
Making matters worse, the glitch causes credit card holders who place orders to be billed even though they are unable to take delivery of the goods or services they've just purchased. PayPal customers began reporting the difficulty on Thursday morning and at time of publication - more than two days later - PayPal owner eBay was still struggling to fix the problem.
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Most RecentMost Recommended Comments (4)
at 15:37 on May 17th, 2008
I thought it was just my site... www.freegasgonewild.com. we lost approx. 300 sponsors, for our Free gas giveaway.
at 16:38 on May 17th, 2008
jordan, how did you know an upgrade can cause bugs LOL I just purchased an item today with paypal.
at 17:31 on May 17th, 2008
Not exactly schadenfreude, but it's nice to know that we're not the only ones who experience... growing pains.
at 20:20 on May 17th, 2008
jordan, I like this story. Good report for anyone who uses paypal, I'll check my account thanks to your story.