SFU Surrey Printers: Do They Really Work?
Simon Fraser University’s Surrey Campus is great place for students to complete their assignments. The services SFU Surrey has to offer includes a computer lab, many private rooms/areas designated for students to study in, a library where more students can study and search for information, and wireless services such as internet and printing (most students do not know they can wireless print documents from their laptops). It’s unfair however that we SFU students have to pay for the faults of SFU Surrey’s printing problems.
SFU students printing documents at the Surrey campus have two options to print, either print to one of the printing rooms or print from the SFU document solution center located on the Mezzanine. The SFU document solution is a great place to print items, as the costs are fairly reasonable at only $0.055 cents for black and white page (not sure how one can pay for half a cent), and $0.11 for a colour page, and that one does not need to run here and there unlike printing to one of the printing rooms. The only problem is that it is a store, and needs to close at some point. This leads to only one option for a student to print then if it is closed, using one of the printing rooms.
Printing to a printing room however does have its problems, and in some cases, it may be costly. For instance, A few months ago I needed to print a script out while at school and the print store was closed. I decided to use my friend’s print card because I did not have one, and printed to room 3355 located on Galleria 3. When the paper came out, I was devastated to see that I couldn’t read it. How can one not read a simple script? Easy if the words come out as symbols. Why is it that when I spend $2.20 (I had 4 pages of script, and printed 5 copies), I get some really odd looking pieces of paper. And on top of that, even though I wouldn’t be able to decipher it, I only was able to get four pages of the twenty I had wanted to print. If I paid for 20 pages, even though it’s unreadable, I still want my 20 pages. I tested again to see if this is still occurring, and to my satisfaction but also disappointment, the problem has been fixed. I however did test the printer in the computer lab, and no print job happened. The card reader took my money and decided to flee without completing their part of the transaction. During the testing period, I had to get a print card as I have never purchased one before. The printing vending machine said to insert $1.00, but I only had $2.00. I put the toonie in thinking the machine would accept it and place the money on the card. However, this did not happen, it actually costs $1.00 to get a print card, so no money would be on the card even if I put one dollar in. Yet I put $2.00 in, and had to put some more change in to actually put money on the card. It should be written clearly that buying a new print card will not put money on the card as I assumed.
The library printing room was not tested, but I do believe it is in well working order. It is unfortunate however that people are getting ripped off from this scheme. The printer in the computer lab should be fixed, because I am sure many others have had problems with it. We are already hard working individuals, and being ripped of a few dimes and nickels does not help with some students financial needs.