SIX SIGMA THE QUALITY TECHNIQUE
The zero-defect figure is every enterpreauners dream. Whether you are into production or into providing services, the zero-error syndrome rules your work and process culture. The Six Sigma professionals are therefore the most sought after by the industries as diverse as hospitals, hospitality, banks, defence and even local bodies such as municipal corporations. Not only the error free service but the high earnings in revenue by the companies applying Six Sigma is the motivation behind its wide spread usage. The pioneers in application of Six Sigma were the Motorola and later Ford and General Electric. All of them made billions of dollars within the first five years of its introduction. Six Sigma training has been thus a qualification to acquire.
The concept of Total Quality Management-TQM preceded the Six Sigma. The aim of getting near perfection in production and quality was the focus of TQM too but it lost to Six Sigma since Six Sigma could stretch the quality control process to a metric of 3.4 defects per million opportunities. A big leap in quality since TQM could take you to only about 92% defect free yield. Six Sigma is the statistical data driven methodology for achieving near perfection. Management teams and professionals acquired Six Sigma certification to become part of the transformation process that is so near ideal.
The process of Six Sigma focuses both on manufacturing as well as service. In the manufacturing line the dream figure of 3.4 defects per million opportunities lures the top management and in the service sector it is the agility and accuracy with which service can be provided to the customer that motivates the owners. The strong emphasis on customer satisfaction is the Key Result Area of a Six Sigma process. The demands made by the customers on quantity as well as quality of the product make Six Sigma projects a necessity. They are thus chosen with great care and deliberations. The Six Sigma process certainly improves the business and causes financial savings by cutting down costs. Lean Six Sigma course can help you contribute towards business growth.
Six Sigma training projects by themselves are expensive and time consuming since almost all employees of the organisation need to be trained in the methodology of Six Sigma courses without disrupting the productivity of the organisation. However, these costs are offset by the way the enterprises make profits in the sellers’ market. A high quality product competitively priced can win a customer who will willingly spend his hard earned dollar to buy your Six Sigma branded product. The customer loyalty brings in the cash. Play a major role in the financial assets making process of the organisation by doing Six Sigma certification.
The logical manner in which near perfection is achieved is taught to you in a Six Sigma course as DMAIC. The alphabets stand for define defect, measure defects, analyse opportunities, implement new improvements and then control them to verify the improved procedures. These steps, if followed in totality can guarantee success of a Six Sigma project.