Spam Success Surges (or, Jordan's Worst Nightmare)

by Jordan Yerman | August 21, 2008 at 09:08 am
128 views | 2 Recommendations | 1 comment

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In the world of direct marketing, a success rate of 1% is considered good. With this in mind, spammers the world over must be doing manic dances of joy.

Why are spammers dancing? Because nearly 30% of those spammed are actually buying stuff mentioned in the spam, according to a recent study.

Marshal polled 622 internet users, of which 29.1 per cent admitted to having purchased items through links in spam emails. The most frequently ordered items were sexual enhancement pills, adult entertainment, software and luxury items including watches, jewellery and clothing.

A report from Forrester Research in 2004 demonstrated that one fifth of internet users had bought products through spam. Marshal's vice president of products, Bradley Anstis, claimed that spam response rates were considerably higher than people realised.

OK, this is bad, because not only is the benchmark for spam-success really low, but these results suggest an Usain Bolt-caliber victory for spammers. How can we, as a civilized society, discourage spam when it works so well?

There is one other interesting point made in the study. It notes that the industry consensus is that less than one in a million emails leads to a sale (actually, the report says ten in ten million, but I don't see why that shouldn't be reduced), but that number is somewhat misleading, because so much spam is caught in filters. So, the percentage of spams that get through and lead to a sale is much, much higher.
Also, I would have liked to see a larger pool of respondents.

Spam one-ups typical direct marketing due to its infinite scalablity: sending a million spam messages don't take up more effort than sending only ten. This way, companies with far smaller potential customer bases can reach out as if they were hawking online diplomas. Now, I don't know about you, but most of the spam I receive is for really weird stuff: no, I won't buy a custom bridle set, since I don't have a horse! How about you? Did you ever buy a product brought to your attention via spam? Let us know in our featured tech/biz poll.

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René
René
flagged this story as Good Stuff

at 09:48 on August 21st, 2008

jordan, I like this story. It's good stuff. Never bought anything, but have been fooled into checking out the links, even some that were on my gmail. But gmail figured out they were spam before I did. thank goodness, I have a Mac, cuz I might have caught a virus or a trojan doing that otherwise.

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