Sydney Harbour Bridge Toll Scanner Double-Charging Commuters
Sydney's commuters have been getting double-charged by the faulty RFID-based toll system that operates on the Harbour Bridge.
This was a big concern when teh Golden Gate Bridge began using the Fastrac system.
A malfunctioning Roads and Traffic Authority e-tag scanner at the northern end of the harbour tunnel entrance is thought to be mistakenly capturing the e-tags of motorists travelling in lane four on the bridge - the lane closest to the tunnel entrance - and charging the tunnel toll to their accounts. They are then charged again by the scanner at the southern end of the bridge.
With about 21,000 vehicles travelling southbound in lane four over the bridge every weekday, the faulty scanner, which was installed on September 14 on overhead northern gantries to improve traffic flow on the approach to the tunnel, may have delivered as much as $4 million extra into the RTA's coffers.
"It's a consistent pattern, it keeps happening and the RTA refuses to do anything about it," Mr Raward said. "On Thursday, after many calls and not getting anywhere, I just went off my tree. They tried to tell me I had a faulty e-tag - it's just ridiculous. How many people actually study their statements? This is the first time I've checked mine in seven years."