Tara Fitzgerald Says Dell Technician Downloaded Her Nude Photos
Tara Fitzgerald From Sacramento Says That a Dell Representative in India, Riyaz Shaikh, Downloaded Naked Pictures of Her During a Tech-Help Call and Set Up the Site Bitchtara
Tara Fitzgerald had to call Dell's technical support line in late December 2008 after she says she could not find some naked pictures of herself she thought she had saved on her desktop to send to her boyfriend. She was worried they might accidentally get published on the Internet as she admits she knew very little about computers.
"I couldn't find them on my computer and that made me nervous. I didn't know where they went," she said.
She called Dell support and was connected to Riyaz Shaikh in Mumbai India, who works for Sitel India, and he took over control of her computer to help her with the problem. She says she trusted him because he was a Dell technician and watched as he located the nude pictures attached to e-mails and then watched him take the photos out of her e-mail.
After this first phone call she says that she received an e-mail saying that her nude photographs had appeared on a site called Bitchtara that seemed to have been created on January 7 2009. The site had 16 nude and semi-nude photos of the single mom of a 14-year-old girl, along with graphic descriptions of sexual activity that she is supposed to have enjoyed.
According to News10, the site was still active on Wednesday July 29.
Ms. Fitzgerald said that she has asked Shaikh how the pictures appeared on the website and says he suggested that her boyfriend put them there. He apparently offered her help to get the website removed.
Fitzgerald was unaware of a comment attached to one of her 16 photographs by someone posting as "rayizshaikh," claiming ownership of the website.
"I never looked at the pictures. I was too embarrassed," Fitzgerald explained
Tara Fitzgerald Buys Riyaz Shaikh a Dell Laptop
Ms. Fitzgerald admits she was then taken in further when she bought Shaikh a Dell laptop on January 20 2009 and shipped it to Mumbai so that he could work on her case from home. The two then kept contact through phone calls and e-mails and then the calls began to get personal. One e-mail from Shaikh reads:
"There are no words to express how I feel about you. I constantly search for the words, and they all seem less than I truly feel. You are my life, my heart, and my soul. You are my best friend. You are my one true love. I still remember the day we first met. I knew that you were the one I was meant to be with forever."
Then on Valentines Day 2009, Ms. Fitzgerald says Shaikh told her he had fallen in love with a woman from Tennessee who had also called Dell tech support. She even met the woman online.
The next thing she knows, a charge for $802 appeared on her Dell Preferred credit card with the charges for a computer system and router being shipped to an address in Waynesboro Tennessee. Shakih had her credit card information and admitted using her card but said it was a mistake. He has not paid her for the charges yet.
A message log from Tuesday showed Shaikh contacting Fitzgerald from a personal account called "riyazrules:"
"We will pay u 1000. 500 and 500. remaining 500 u have to wait 2-4 mth."
Shaikh did not respond to an e-mail from News10 requesting an explanation for his behavior.
Dell Investigating the Matter
Tara Fitzgerald says that she had told Dell about what happened three times last year and they sent her an affidavit to say which charges on her card were not hers. She has refused to sign it however, as she wants Dell to acknowledge that one of their technicians generated the charges. She has since been getting past-due payment notices from Dell.
"I've been violated. My life's been violated," said Tara Fitzgerald. "I'm a woman, and no woman likes to be taken advantage of."
She now says she wants everyone to know about it as the stress has caused her to lose her catering job. She knows she will be embarrassed, but she is now looking for an attorney to file a claim against Dell.
Riyaz Shaikh is no longer taking calls for Dell and they are working with Ms. Fitzgerald to get the matter resolved.