Their crews might not be tidy but Comcast headquarters listen to the conversation

To give credit where it is due, if their installation crews are not that tidy, the staff at Comcast headquarters listens to the conversation.
They even took the time to pick up the phone within hours of my Thursday piece on Adventures in Comcast land not once but twice to let me know that they took my concerns seriously.
Time will tell if this results in actual changes.

Let 's add one suggestion/question to my previous list: