Twitter pulls text support in UK

by julianw | August 19, 2008 at 06:36 pm

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Twitter will no longer deliver messages to British users via SMS, the company announced Tuesday, saying it needs to make better billing arrangements with the UK cellphone providers before resuming the service. Loyal british customers are voicing their anger...on Twitter.

The announcement was met with confusion and anger among Twitter's large British contingent. One user said that they thought the move was "too much", but that they hadn't decided to leave yet.

"I'm still here tweeting ... so obviously I'm not narked off enough to leave altogether."

"Too much of a downgrade, but at least I have an iPhone now," said another.

Yet another suggested that recent improvements to Twitter's notoriously mercurial website had softened some of the impact. "The end of SMS is a blow but won't be fatal now the patchy service has improved."