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US Diplomats Nearly Crash Server by Pressing Reply to All
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by Rob Walker | January 11, 2009 at 08:19 am
131 views | 39 Recommendations | 1 comment
American diplomats are being warned they will face 'disciplinary actions' for using the reply to all function on e-mail with large lists.
The use of the 'reply to all' on messages with large distribution lists nearly brought down one of the State Department's main systems.It was primarily employees at Washington headquarters and at overseas missions that were to blame.
"Department staff hitting 'reply to all' on an e-mail with a large distribution list is causing an e-mail storm on the department's OpenNet e-mail system," says the unclassified cable that was sent Thursday by Under Secretary of State for Management Patrick Kennedy.He said the result was "effectively a denial of service as e-mail queues, especially between posts, back up while processing the extra volume of e-mails."
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Recommendations (39)
kate
Vancouver, British Columbia, Canada
Rhonda J Mangus
North Tonawanda, New York, United States
hussain
All Places, Pakistan
Karen Hatter
Philadelphia, Pennsylvania, United States
Mary Richard
Toronto, Canada
Uwe Paschen
Narita, Chiba, Japan
Most RecentMost Recommended Comments (1)
at 09:40 on January 11th, 2009
It is a fragile system. Surprising actually that so little does happen considering the dimensions of this WWW.