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Wii Recall: Griffin Wii Charger Recalled For Overheating
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by Jon Azpiri | August 12, 2009 at 08:47 am
8452 views | 4 Recommendations | 4 comments
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Griffin International Cos. has recalled about 220,000 Wii remote charging docks and battery packs today, according to the Consumer Product Safety Commission said.
The Wii recall applies to the Psyclone Essentials and React four-dock battery recharging stations, which can overheat and pose a burn or fire hazard.
There have been six reported cases of controller battery packs overheating. Two consumers reported receiving slight burns to their hands.
The product's model numbers, Psyclone (PSE6501) and React (RT530), can be found on the bottom of the controller dock.
Owners of the affected Psyclone and React models are asked to stop using these products immediately. To receive a free replacement, you can contact Griffin at 1-888-344-4702, by e-mail at productsafety@psyclonegamer.com or just go to this page dedicated to the Wii Charger recall.
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Most RecentMost Recommended Comments (4)
at 07:28 on August 13th, 2009
ON THE BOTTOM OF MY CHARGING DOCK IS DGWII-1033
DREAMGEAR IS THIS ONE SAFE
at 09:17 on September 14th, 2009
The email to this company does not work they just send the same Autoreply each time. Thank you for contacting Psyclone gaming. In order to participate in the Wii 4-Dock Recharge Station Recall, please respond to this email with the following information, and we will process your request as soon as possible:Name:Street Address:City:State:Zip:Phone:Email Address (We will email you a pre-paid UPS shipping label that you can use to return your recalled product):Model Number (The model number can be found on the bottom of your Recharge Station, and starts with ?PSE? or ?RT?):Please prepare the docking station, battery packs, and power cable for shipment. You will receive a prepaid UPS return label within 24-48 hours of submitting your information.If you were looking for Psyclone Customer Service, please email us at: contact@psyclonegamer.com. Sincerely, Psyclone Product Safety Team
at 08:27 on September 21st, 2009
have tryed to call several times keep getting hung up on. . Alo tryed the web page that was suggested and it is invalid copyed and pasted it would like to know how I can get my recalled Wii recharger stand replaced. Maybe someone could get ahold of me since i can't get to anyone there. Thanks
at 09:23 on October 6th, 2009
Trying to get in touch with these people is the most frustrating experience I have had. Whenever I call, I receive a voice mail promising a return call in 1-2 business days. HA I have been leaving messages since 9/22 & no return call. If you call, plan on getting the run around