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Windows 7 Crash "Black Screen Of Death" - Prevx Fix Tool
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by amyellensoden | December 2, 2009 at 09:38 am
4807 views | 6 Recommendations | 4 comments
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In the last week, many users have experienced the wide-spread Windows 7 crash that results in the "black screen of death" glitch. The blank screen appears when users try to log in. The glitch has already affected millions of Windows 7 users who log on but do not receive their normal desktop and start menu, instead they are greeted with a blank black screen.
Initial reports from software company Prevx stated that a recent security update could have been the cause for the "black screen of death" glitch. Microsoft has countered this argument with an investigation into their November security updates. None of them were found to be the cause of the Windows 7 crash:
"That investigation has shown that none of these updates make any changes to the permissions in the registry. Thus, we don’t believe the updates are related to the 'black screen' behaviour described in these reports."
The glitch has not only affected Windows 7 users, but also XP and Vista clients. Prevx has formally apologized to Microsoft for any confusion their blog may have caused as to why the crash occurred. They are now working together to resolve the issue.
Microsoft users can currently use the fix tool from Prevx to counter the "black screen of death" bug.
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amyellensoden
Vancouver, British Columbia, Canada
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Recommendations (6)
snuffysmith
Washington D.C., D.C., United States
Hugh Askew
Omaha, Nebraska, United States
Most RecentMost Recommended Comments (4)
at 11:49 on December 2nd, 2009
Have had that happen on XP a few times. Just have to turn off the power switch, then restart.
at 19:51 on December 4th, 2009
I have Windows 7 and have yet to experience this. Thank you for posting this - unfortunately I now have an issue to look forward to - hopefully it won't happen.
at 03:47 on December 29th, 2009
This happend to me! I just restarted and it worked but it could annoying if it persists.
at 03:04 on January 27th, 2010
I have tis problem, can't seem to update the lates Win7 updates. Every time i do that, i get the black screen on logon. When I restart the pc just after installing the updates it is ok, bt if i then turn it off an back on the black sceen appears. Then i must run startu diagnostics and it suggest to set my pc to a point where it worked. Then the updates are gone again and everything works great.Any ideas on how to fix this?