Working with those pesky "Users"
biverson | December 13, 2007 at 08:43 amby
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Oh what gift, to see ourselves as others see us. Had an encounters of the technical kind lately?
The truth is, user behavior tends to follow certain patterns regardless of industry. "I don't care what the business is," says Anthony McCloud, IS help desk technician at Mac Equipment, an air-filtration manufacturer in Kansas
City, Mo. "Users are always the same."
All but one of these kind of users is BAD: