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Thousands of emails lost in spam attack

by liamssoft | September 5, 2007 at 09:04 am | 491 views | add comment

Onetel, which is owned by Carphone Warehouse, says the difficulties began over a month ago, after hackers hijacked the firm’s server to send thousands of illegal spam messages.

Thousands of emails have been stuck in virtual limbo for days after a massive “spam attack” on the telecoms firm Onetel.

A large number of the firm’s 30,000 email customers have been unable to send or receive emails properly for more than a month and many say their complaints to Onetel appear to have fallen on deaf ears.

Frustrated by the company’s apparent delay in responding to their complaints, many say they have decided to switch to alternative providers.