TomTom admits Satnav device is infected with virus

Worth repeating, perhaps, that this was a unit connected to a PC already protected by AV software, a clean PC, a PC belonging to an experienced IT consultant. It was for this reason that I believed him, that I did not simply assume it was a case of mistaken identity as is so often the case with such reports where the infection was already there, or came via a route unconnected to the accused party.

Also worth repeating is the response that this particular chap got from the TomTom support line, which was simply to let his AV software delete the virus and move on as these ‘are not dangerous’ Trojans. Upon pressing his point that the tech support guy was missing the point, he was told to submit a report to the TomTom website. Being the pushy type, my informer called a TomTom number in the Netherlands but only got the run around and an email address which he complained to, copying me in on the message.