Wikipedia at the crossroads

"The idea that a lot of people have of Wikipedia," he noted, "is that it's some emergent phenomenon -- the wisdom of mobs, swarm intelligence, that sort of thing -- thousands and thousands of individual users each adding a little bit of content and out of this emerges a coherent body of work."† But, he insisted, the truth was rather different: Wikipedia was actually written by "a community ... a dedicated group of a few hundred volunteers" where "I know all of them and they all know each other". Really, "it's much like any traditional organization."