NP Rank:
Woman Dies Due to Unpaid Electric Bill; Power Co. Denies Responsibility
Update, via AP:
[q
url="http://www.cnn.com/2007/WORLD/asiapcf/05/31/nz.lifesupport.ap/index.html?eref=rss_topstories"]A
New Zealand utility company that cut off power to the home of a woman
connected to an electric oxygen pump, leading to her death, has
insisted it was not aware she was dependent on the machine.
The family of Folole Muliaga accused the company of calling them
liars over the Tuesday incident, in which the 44-year-old mother of
four died two hours after a contractor working for the utility,
state-owned Mercury Energy, cut power to the house over an unpaid bill
worth 168.40 New Zealand dollars (U.S.$123). (Full story)
Muliaga's family claim that she and her son told the technician she
needed the oxygen machine to stay alive and invited him into the house
to see it.
But Mercury Energy and its parent company, Mighty River Power,
insisted Thursday they were never told that Muliaga depended on the
electricity supply for her oxygen machine.
[...]
Chief medical officer Dr. Don Mackie told Radio New Zealand that
Muliaga would not have been sent home if she needed the machine to keep
her alive.
"People who are on this are capable of breathing for
themselves ... That is why we are surprised that she deteriorated and
tragically died so soon after the support was withdrawn, and we need to
understand more about that," he said.
Mercury Energy defended its actions in a letter released Thursday.
"At
no time was the issue of Mrs. Muliaga's medical condition or her
reliance on medical equipment made known to the electrical contractor.
He did note that she had a medical tube in her nose but this was not
connected to any equipment," the letter said.
In any event, the
contractor could not have been expected "to be able to make medical
decisions," Mighty River's Chief Executive Doug Heffernan told
reporters, adding that the company was awaiting the results of a police
investigation.
The contracting firm that cut off the electricity
to Muliaga's home, VirCom EMS, said it had been consulting lawyers, and
that the staff member involved had been sent on leave, according to a
report by the NewstalkZB radio network.
[/q]
A 44-year-old woman who needed an electric oxygen pump to breathe died after an energy company cut the power to her home because of a $122 unpaid bill, her family claimed Wednesday.Police said they had launched an investigation into Folole Muliaga's death, which happened within two hours of state-owned company Mercury Energy cutting power to her house Tuesday.
Mercury Energy's general manager, James Moulder, said the company was devastated by the woman's death and was conducting its own investigation to determine what happened.
Muliaga, a schoolteacher with four children between the ages of 5 and 20, had been off work since February with an illness and had fallen behind in her payments to Mercury, said Brenden Sheehan, a relative who provided a copy of the bill.
Relative says family warned company rep she needed machine
Six days before a Mercury Energy representative arrived Tuesday at the house to disconnect the electricity, she was $122 in arrears.
Sheehan said both Muliaga and her son told the technician she was dependent on the oxygen machine to stay alive and invited him into the house to see it. "Then he cut the power off," Sheehan told The Associated Press.
Muliaga began having difficulty breathing, became faint and then collapsed, he said. Paramedics were unable to revive her, and she was pronounced dead within two hours of the power being cut.




Most RecentMost Recommended Comments (2)
at 11:17 on May 31st, 2007
Jordan, this is such a sad story. Unfortunately, it is a story often repeated in many neighborhoods of which I am aware. In most of these cases, the ailing person must provide documentation to stave off this type of action. Too bad the family doesn't have a paper trail to help bolster their lawsuit.
at 18:45 on May 31st, 2007
Work and Income, New Zealand's benefits agency, does offer funding to pay for electricity for people's oxygen machines (in addition to whatever other benefits they may be entitled to). The Muliaga family perhaps were not aware of that.
Readers should also note that utility companies in New Zealand are only too happy to make special arrangements for those in financial difficulty.
The power company in this story had sent several notices and made a phone call to the Muliagas during a seven week period leading up to disconnection but it seems the family had not contacted them to make any arrangement.