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Airline Mess Spreads in the US, Angering Travelers
by amyjudd | April 10, 2008 at 08:51 pm | 354 views | 6 comments
UPDATE: 10:07PM EST
The chief executive of American Airlines came forward today to take full responsibiltiy for the recent mess of flights.
The cancellation of thousands of flights this week will cost American Airlines tens of millions of dollars, the company's chief executive said Thursday, but he said the nation's largest carrier can withstand the losses.
American said it canceled another 570 flights Friday and disruptions will continue through Saturday as it continues to check electrical wiring in all 300 of its MD-80 aircraft.
CEO Gerard Arpey said he took full responsibility for the airline's failure to comply with a federal safety rule designed to prevent electrical fires in the planes.
After all the mess that American Airlines has created in the past few days, one has to wonder about that long-term effects on the airline industry. If I had just spent two days in an airport waiting for my flight on American Airlines, there's no way I would travel by them again. So it will be interesting to see what happens to the airline after this mess has 'cleared up'.
Another day and hundreds more flights grounded. The financial toll and loss of goodwill among travelers from the debacle that spread further Thursday beyond American Airlines' massive cancellations could be severe _ on an industry already reeling from high fuel costs.
Lawmakers were asking questions and some fed-up air travelers headed for trains. Others gave the airlines a pass, saying the companies were doing the best they could.
"I'm really upset, but I'm trying to keep a positive attitude for the sake of my children and my husband, who's wandering around looking for us," said Rainie Nelson, a 39-year-old from Park Ridge, Ill., who was stranded at Chicago O'Hare International Airport with a toddler and an infant while on their way to Palm Springs, Calif.
Of American employees, she said, "There is no point in yelling at them. It's not their fault. So, I'm going to be as nice as I can be."
Mingo Valencia, a 60-year-old stuck at Hartsfield-Jackson Atlanta International Airport while heading home to Midland, Texas, wasn't so gracious.
"Poor management," he said bluntly.
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April 10, 2008 at 08:51 pm by amyjudd, 354 views, 6 comments
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Comments (6)
at 22:26 on April 10th, 2008
You quote more than you write.
at 22:34 on April 10th, 2008
What do you mean?
at 22:35 on April 10th, 2008
Most of the story is quoted from elsewhere. What are your thoughts on it?
at 22:42 on April 10th, 2008
The parts that are in the grey boxes are quoted from other sources. That's why they are in the grey boxes - so that people know where they come from. I didn't write that material and I am not pretending that I did. That's why I flagged your own story as 'needs improvement' as parts are clearly taken from another source. You need to use the highlight tool to show that you didn't write some parts of an article.
If you think there are too many quotes in the dark grey boxes, then you need to e-mail the journalist that wrote them.
at 22:47 on April 10th, 2008
amyjudd, I like this story. It's good stuff.
at 22:52 on April 10th, 2008
amyjudd, I like this story. It's good stuff.
Also a nice interplay of original work and excerpted work, all clearly defined. We should use this as an example of using multiple highlight plus original work, for newbies.