Bank Accident Makes 464 Clients' Personal Information Public
An employee at Coast Capital Savings seriously compromised the insurance company`s reputation when he accidentally emailed a list of 464 insurance claims to 75 Metro Vancouver media outlets, according to CBC News.
The email attachment included names, postal codes and the amounts of property insurance claims, but no social insurance numbers, addresses or account numbers.
The bank is responding to the accident by sending a letter to all affected clients assuring them that the information disclosed does not put them at risk for identity theft.
Not all clients are as discomfited by the error as one might think, such as Judy Lightwater of Victoria, B.C:
"I don't even pretend to try and think that I have any privacy left," said Lightwater, who had filed a claim for water damage to her Nanaimo office. "I think that's just the state of the world at the moment."
Even still, the B.C Office of the Information and Privacy Commissioner is looking into the matter to see whether they should begin a full investigation.