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NP Rank:
Being harassed on different levels as a Targeted individual (Ti), includes being abused by the corporate's perpy tentacles - the consultants and ground staff. I experienced extrememly bad service from Vodafone.
It took 3 weeks and 5 hours of speaking to consultants on the phone just trying to get my itemised billing account as I was quering my bill. I eventually documented my complaint in a site in which bad service from suppliers can be reported. I got a call from a consultant a few days later and he sent the info I was lookin for through to me immediately. So why the loss of time, money, and energy across a three week span?
Bar the consultant who sent me the info immediately, the consultants I dealt with - and there were many as I was being shoved around from one department to the next and back again - were playing games with me. I was told they can't hear me properly, they cut me off and they gave me conflicting info.
Basically, if you're a Ti, consultants (in this case Vodafone) have a licence to propagate perp activity. They have no doubt received the go ahead from management. I have many other examples of corporate perp activity, but I'll leave that for now.
I would also like to point out that as I'm writing this letter - it is 10.13pm on a Saturday evening, I received a call from Vodafone. I had just finished writing another Vodafone letter, earlier on this afternoon and as I'd typed the heading in nowpublic, I received the phone call which cleared my query up.
What a coincidence, 2 calls from Vodafone at the exact same time as I'm writing my disgruntled letters about them!
wonder, I wasn't sure what was newsworthy in this story. Please review our FAQ or check out our J-Tips for more help.
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