ITIL FOR INFO BASED ORGANISATION
The modern day organisations are information based. The organisations are so structured that information serves as the axis. Information Technology Infrastructural Library (ITIL) training has become essential for IT professionals who wish to control the IT wings of the organisations. Most of the companies who are using aut5omation in manufacturing their products are using the services of the ITIL trained professionals.
IT expenses of An industry can run into millions of dollars. However, using the services of IT professionals who have received ITIL certification makes the top management sit at ease as far as the IT expenses are concerned since ITIL training ensures that a professional IT manager can keep a strict vigil on the IT expenses of the organisation. Also, the CEO will find that a lot of managerial levels become redundant by introduction of ITIL practices. It becomes apparent that many layers between first line supervisors and plant managers become obsolete because they were there more for relay of information rather than any management function. This redundancy also translates as money saved by way of salary and other benefits given to such staff. ITIL training makes it possible.
Information based organisations also need a solid IT Infrastructure. ITIL certification will make you draw such a Infrastructure which all departments can use to operate within its limits. A good infrastructure helps you to make sure that objectives of the organisation and that of individual departments can be achieved. A good IT infrastructure answers the question, who requires what information and where?
An automated manufacturing plant these days employs many quality-assurance specialists. These people hold no rank but they take over as pinch hitters whenever any process within the plant runs into quality problems. Similarly, ITIL specialists are employed to tackle many IT issues of the organisation. Thus doing ITIL certification assures you employment in multinational companies.
ITIL training trains you to act as a buffer between the technology and quality requirements of a company. The technology requirements of a company are a product of the information as to what a customer needs. It is the voice of customer that dictates the kind of item that is required to be manufactured. Thus this never ending cycle of quality and technology needs a link, a buffer who can help the top management decide as to what to produce and with what kind of technology to produce it? This is where the ITIL certification and ITIL training helps you to act as that vital link.
A good IT infrastructure and IT tools ensure a balanced expenditure towards IT needs of the organisation. Being a very expensive wing, IT expenditure needs to be checked periodically and ITIL course teaches you the methodology of controlling IT expenditure.
The success of the ITIL courses has taken it a step further to ITILV3 course which gives you an advanced training in maintaining and updating the IT Infrastructural Library. Doing these courses will empower you to direct and lead the information technology needs of the company.