NP Rank:
Minerals by Eden cosmetics: Hundreds of Consumer Complaints
Consumers have been contacted by telephone in a solicitation which offers a free trial for a new nineral makeup product. Disgruntled customers have filed complaints and have alleged that they were ripped off by a company which does not offer legitimate address information.
In 2005, in Washington state, a corporation was started by Jessica M. Jensen the Registered agent for the company Eden European Skin Care, LLC. also known as, Minerals by Eden.
The address listed for this company is 1516 Fourth Avenue East, Olympia, Washington 98506.
For complaints and information, contact Washington's Attorney General:
Main Office: 1125 Washington Street SE, PO Box 40100, Olympia, WA 98504-0100
By telephone - Consumer Protection: call centers are open M-F 10 a.m. to 3 p.m. 1-800-551-4636 (in-state only) 1-206-464-6684 (out-of-state callers) 1-800-833-6384 (for the hearing impaired)
Complaint Rating - Fraud: I signed up for the free trial plus shipping and handling. I cancelled, then they drafted by account 130.00 dollars. I tried to cancel online but could not reach the site. I called and they gave me the run around. I have my lawyer on the case. Do not fall for this, it is a scam!!!...
EDEN MINERALS WEB SITE
NowPublic on Facebook
Crowd Power
Recommendations (1)

Anonymous user


Most RecentMost Recommended Comments (2)
at 17:01 on August 29th, 2010
I ordered the trial size make-up and cancelled within the 10 day window do do so with out becoming a member of the monthly plan. When I was charged for the first month of the plan I contacted Eden and was told that I did not get a return authorization number to send the unused portion of the trial size back. They did not offer a TR# when I cancelled and although I offered to send the item back they said the time had run out. They said they would take me off there monthly plan and I could keep the trial make-up. Please continue your proposed prosecution.
at 17:08 on August 29th, 2010
Is this ligit? I tried to send a complaint and was told that it was deemed SPAM.