NowPublic Needs to Change - Let Us Be Heard!

by BigT | July 16, 2008 at 12:54 pm
678 views | 13 Recommendations | 18 comments

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One of the newest and best contributors is leaving NowPublic because, as many of us know, things aren't great here. Here's a comment I left for Zichi, the guy who's leaving, and one in which I describe some of our grievences. After this highlighted portion I will give a step by step roadmap for what I think should be changed at NowPublic. I ask all of you to share your ideas and maybe, through this post, we can change NowPublic for the better.

It is time to set up a NowPublic union!

I think it's time that us who toil day in and day out actually got a real say as to what goes on here. Many of us will work hours on a single post and then comes along an NP staffer with a paragraph highlight and their story goes up to the front page. Ridiculous!

And I'm personally peeved that we have absolutely no say as to the status of our fellow members. We're on here every day reading and writing stories, posting pictures and videos and guess what? That sort of activity lets us get to know everyone else.

I think it's a travesty that some of our top contributors (moonwolf, PEP, Barry Artiste, Zichi, John E. Carey) don't have a crown. How can this be!?

NowPublic likes to put on the good front that this is a fun atmosphere that likes to see lively debate but, as we have seen with moonwolf and PEP, once you get a little too lively the NP staff will take away your power. 

We're not asking for money (since NP has yet to figure out how to make money) but we are asking for a little say as to what stories should be on the front page, which members get a bump up in status, and even which members get kicked off the site for flaming. 

Some of NP's contributors doubtlessly spend more time on this site than some staffers. And why should a staffer who went to work at NP a month ago get more of a say then a contributor who's been active on the site for over a year? It just doesn't make any sense.

Until things change, until we get a real say at NP, I think we have only one option. We should go on STRIKE!!!

BTW: good stuff zichi, even though my own position is diametrically opposed to yours on almost everything, I do appreciate what you have to say.


Before I start launching into what I think should happen I have to say that there are many on the staff, past and present, who do a great job. But I do believe that the NowPublic system is fundamentally flawed. This is supposed to be a "citizen journalist" community - so why don't we get more of a say? Now onto the changes I think need to be made here:

  1. There needs to be more of an open discussion between us contributors and the staff. For example, when the site got its new look and feel the first time I heard of it was about a couple of days before it was actually launched. I don't think many of the other contributors got a heads up until it was basically finalized either. Therefore, I think there needs to be an open forum where the staff talks about what changes are going to happen to the site. After all, if you want us to like the site and continue posting our stories (for free) shouldn't we have a say in how the site functions and works? I think so. But I have to stress something, the staff needs to be more involved in the discussion. There's no way us members should outnumber staff comments 10 to 1 (I didn't actually count, but I think it's close to that). You guys, the staff, knows what is going on, pull back the veil and tell us what's going on!
  2. Members need a say in the status of other members. Many of us do not like the fact that guest editors lose their crowns without any consultation with the community and they also get threats of banishment from our cyber meeting ground. There needs to be user input in these types of situations because, eventually, we are all going to say some stupid things but I do not think that hardly calls for immediate demotion with a threat of expulsion. And when we see some new, active members who should obviously be promoted and given more power, like Zichi, we should be able to push for that promotion. We are the community at NowPublic and we should get a say about what happens to us and our brothers and sisters.
  3. The power structure at NowPublic is too far out of whack. Staff members can easily make or break a story. Right now, Zichi's story about his leaving has more than twice the number of views than the number two story but it isn't on the front page. It also has a number of "good stuff" flags on it as well. You can make an argument about the real newsworthiness of this story but I believe that to us in the NowPublic community, it is an extremely important story. Basically, the point I'm getting to here is that there needs to be a flattening of the power structure here at NowPublic. Maybe we'll all decide that staff members should get more of a say, maybe not. But I put more faith in a person who has worked at a newspaper for decades and has been on the site for a year then some staff member who came on in the last month and is obviously very green.
  4. PEP and others have championed the idea of an ombudsman for NowPublic. This person (or persons) need to come from the community and they need to have a say as to what makes it to the front page and what doesn't based on its news content. Maybe there can be a committee that reviews the newsworthiness of stories that might make it to the front page that is made up of community members and staffers. We need to talk about this more, that's for sure.
  5. Since NowPublic has been funded nicely by a couple of venture capitalists I think we all know that this experiment will someday try to make money. Include us in this conversation. And by include I don't mean a thread in the newsroom about ads (whatever happened to those, by the way?). It isn't too much to ask for someone on the staff to delve into your strategy discussions a little bit and tell us what some of your plans are. In the end I think this could be a great thing for NowPublic becaue there are some brilliant people on this site who's insight might bring forward a great idea or two. Revenue sharing must be a part of this as well.

It is obvious that the members of this community are passionate about NowPublic's core values. We think that a news agency that is driven by a community of citizen journalists is a worthwhile expirement. But the NowPublic expirement has gone awry. The community is controlled at the top by a cadre of people who dictate what goes on here. They decide what stories make it to the front page, which stories get panned, who gets promoted, who gets demoted, who gets banished, what changes are made to the site, what tools are added onto the site, and all the while we get unanswered threads from the newsroom.

This isn't a community. There is no back and forth between the members and the staff. We pour our guts out working to craft well written and thoughtful pieces that drives traffic to this site. We come up with ideas in the newsroom. When we have a specific technical problem the staff will take care of it. But that isn't enough. We need a say in the direction that NowPublic is going. Actually use us! Our combined brain power has to dwarf the combined brain power of everyone employed by Now Public - that's not a knock on you guys, it's just that there are a ton more members than there are staffers. You built this community - USE IT!

Concluding my thoughts I have to say that I do thoroughly enjoy a number of members on this staff that I have had contact with. The staff itself isn't the crux of the problem. The problem is the structure of NowPublic. We are working in a broken system and all we want to do is fix it. We want Now Public to succeed because we feel we are a part of it. Well, I've gone on long enough, tell me what you guys think.

recommend This comment thread is now closed
PEP
PEP
flagged this story as Good Stuff

at 13:10 on July 16th, 2008

BigT, I like this story. It's good stuff.

Very very well said. I back you in all of it.

Vinny
Vinny
flagged this story as Good Stuff

at 13:16 on July 16th, 2008

BigT, I like this story. It's good stuff.

René
René
flagged this story as Good Stuff

at 13:37 on July 16th, 2008

BigT, you're right, but you're dreamin'.

0
BigT

Funny Vinny. And thank you all for your flags. You're all probably right, nothing will change, but I think it's worth a shot.

0
René

couple things: Staff: instead of sending letters threatening dire consequences, try going on the post where tempers are flaring and just say "COOL YOUR JETS!" first.

Explain how anyone is rationally going to add anything to NEWS WANTED stories. and why they should.


0
Amy Judd

Right now the way to add to 'news wanted' stories is to update in the comments and add videos and photos to the post.

However we are changing our story creation process, which will make collaboration much easier and will allow everyone to have a hand in creating a story.

Rachel did address this in the forum yesterday here

We are working on a number of things, and are trying to roll them out as fast as possible.

Thank you for your points.



0
BigT

Amy, thank you for the comment. What do you think? Is there a way to foster more of a sense of community between the members and the staff or is it not possible? We all just want NP to be the best community it can be.

0
Amy Judd

Definitely - we all want the same thing (which is a good start!).

Obviously this is something we need to think about more, and we will be able to come to a general consensus. We just haven't found it yet I suppose, but please be aware that we are working on it and we are very aware of it. Your comments are all very helpful to us. Thank you.


0
PEP

Amy, no disrespect to the company you're (and admirably so) working so hard to represent and defend, but your comment, above, is something we've all heard so many times before. As we discussed on Zichi's thread--not sure in your busy day if you've had the time to read the whole of it, it is long--we keep getting the same message over and over. For months now.

I really think that members who care enough to participate and add their ideas are, in essence, asking for "a little less talk and a lot more action."


0
Amy Judd

Action is required, and I'm not making any excuses for today, but part of the problem is that we're all working remotely as we still have no power in our office, so we are unable to really discuss it today. We have been keeping abreast of what members are discussing on this post and zichi's post however. When we are all able to get back together in the same room, we know we need to do something.

We can grow and change the site together - I am confident of it!


0
PEP

Ya know, Amy, I've noticed that for the past two days, since the start of the power failure, ya'll have managed to keep posting, commenting, and flagging, hats off to you. I'm assuming that you all must have laptops, etc. and/or be able to get to areas with power. Just how many blocks are without power, BTW? We're so used to power outages over many miles in OK that we kinda just shrug and go to our alternate plans.

I think ya'll have kept really busy on the site despite the power outage! God bless laptops, wifi hot spots, Skype, etc!


0
Amy Judd

Right now it's really only about 200 customers that still don't have power - including us however - so we are all at our homes working. We don't live too far away from each other but some of us are further away than others, so we're all by ourselves. Hopefully we can be back in the office tomorrow and able to talk without typing everything!

0
PEP

Well, down to 200 customers is a good thing.

Isn't Skype working to spare all that typing? I love Skype for conferences. I'm about to add a video capability for my new job.


0
Amy Judd

We tried it earlier - too much feedback unfortunately.

0
René

2 points! Like I said: why should they?

0
Amy Judd

Sometimes people just want to collaborate on a story and points don't matter as much. It's definitely something that could be changed though. Comments can be very valuable.

0
PEP

I just noticed--stories that are older, or have fewer views/fewer comments, etc. are being pushed up and Big T's story isn't going up. It seems to have "disappeared" unless you know to look for it.

This is an example of things we talked about on Zichi's thread.


Paschen
Paschen
flagged this story as Good Stuff

at 23:40 on July 16th, 2008

BigT, I like this story. It's good stuff.

See also: http://www.nowpublic.com/world/now-public-losses-yet-another-great-contributor-and-writer-zichi-san

I for once at loss for words... Well, for the next 5 min. at least!

This story was created over 3 months ago, the comment thread is now closed.

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First Flagged at 1:10 PM, Jul 16, 2008 by PEP
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