Post Holiday Nightmare shows need for Air Passenger's Rights Law

by villager | January 5, 2009 at 06:47 pm
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Excerpt from story at Codylyonblogolater
That was a spooky post holiday truth I learned first hand in Milwaukee Wisconsin this past December 27 during an Air Tran airlines connection point on the way from Atlanta to New York City. The hours-long incident was a reminder that there is little, if any government oversight of some of our most basic but important consumer activities, like commercial airline travel. 

Some might say, with the exception of safety, United States airline passengers are basically at the mercy of a profit driven business where passengers are basically left to their own devices to get from point A to B, almost like fighting your way onto the subway or buying a burger at a busy Manhattan McDonalds.

In most cases, if a flight is canceled, an airline will re-book you on the first available flight to your destination at no additional charge. But, as was the case in my experience, finding extra seats could prove difficult, especially if you’re out and about over the holidays. In a nutshell, this led to a couple of hours of travel trauma as my fellow passengers and I tried to make it back to New York City.
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Holidays Dude

Sounds like a nightmare! It's right, though, we are really at the mercy of the airlines.

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