NP Rank:
STOLEN snapshots - TSA says cheese?
Frequently Asked Questions:
as i was unpacking my bag after reaching my final destination, i realized that my precious canon was missing and it's case left empty in my bag. i wonder what my checked luggage goes through as i go from A to B? who has the right to open checked luggage?
"TSA has the right to open any bag for security reasons. but they always leave a note behind informing the owner that they've opened it", said a TSA employee at their contact center - do they always leave a note behind?
i didn't see one in my bag. don't they screen checked luggage using x-rays? and don't those x-rays see exactly what is placed where in a bag?
hmmmmm, interesting.
"baggage handlers are only responsible for loading all checked luggage onto the plane" said a Delta airlines manager. i doubt they have the time to go through luggage as they transfer it from the airport to the plane - or do they?
i wrote to canon about this a month ago. i was hoping they could use my story/slideshow as a customer testimonial. still haven't heard from them.
Delta airlines said they don't cover electronics.
TSA said i need to file a claim.
lost and found said they haven't seen my camera.
the police said they'd get back to me and never did.
canon said to send my story to their PR department.
and British Airways just loses luggage,
so i should be thankful i'm only missing a camera - or should i?
is customer service dead? - or did someone freakin' steal that too?
"the moment you shot, is the moment you did not see" - my favorite photography quote.



Most RecentMost Recommended Comments (6)
at 16:32 on February 3rd, 2009
That's too bad about your camera - some really excellent photos though!
at 16:36 on February 3rd, 2009
What a bummer! I've heard far too many stories of baggage theft when it is checked. The lesson we learn from this is to always take our valuables on board. (And never fly with BA!)
at 02:48 on February 4th, 2009
I am sorry Arwa for your loss. Great article, Great photos and Great video. I am ready to share the cost of a new camera for you.
at 09:04 on February 5th, 2009
Amo's comment is really cute.
at 14:18 on February 7th, 2009
love it.... amazing pictures.
at 14:16 on April 26th, 2009
im so touched and i know how does it feel to lose a camera , fortunately i have never lost a camera but the camera is my whole life. and about losing one i guess u dont have to call TSA , canon , delta airways or police just try to call ur dad and tell him send me 7000 $ to get the new canon Mark 3 it rocksssssssss.