Welcome to Heathrow Terminal 5

BA Cancels Flights as T5 Chaos Continues

UPDATE: 1:22PM ESTBritish Airways chief executive Willie Walsh has finally decided to make a statement about the terrible disaster that is Heathrow's new Terminal 5."It was not, he admitted, BA's "finest hour" and,...

BA Pulls Terminal 5 Ad Campaign During "Meltdown"

My advice for anyone travelling out of Heathrow's new Terminal 5:  make alternate arrangements. massive delays, cancellations and baggage losses plague the multi-billion-pound terminal; even the elevators are...

15,000 bags stuck in Heathrow Terminal 5 as misery continues

British Airways has now admitted that 15,000 bags are at the airport that need to be sent to their rightful owners.The backlog is expected to take about a week to clear and will only add to BA's already tarnished...